Hendrick Toyota Apex

Regarding loan processing not fare simply they will cheat Hi My self Nagaswetha We had very bad experience in Hendrick Toyota Apex showroom. We bought CAMRY SE 2016 model. Before taking itself we told the c Hi My self Nagaswetha We had very bad experience in Hendrick Toyota Apex showroom. We bought CAMRY SE 2016 model. Before taking itself we told the credit score is 730. Sales representative Matthew Trexler and his manager said 3.5% APR is will be applicable on that credit score. But we were interested to go with DCU. unfortunately I didnt get approval because I dont have driving license. Now Manager and Sales represent Mathhew Trexler is telling 6% APR. If you are buying form this showroom be careful. Ask them write on paper all the promised ones. We realized that we came to wrong place. More

20k service on Highlander Overall, they did a good job on the service. Being a stickler for detail, I noticed when I checked tire pressures with a digital gage the next day, a Overall, they did a good job on the service. Being a stickler for detail, I noticed when I checked tire pressures with a digital gage the next day, after a night for the tires to cool down, (rotation was part of the 20k service) one tire was 1.5 psi lower than the others. Probably not a big deal but perhaps indicates "hurrying" to get the job done and makes you question if they really check everything. For example, I was told they topped off the washer fluid, but I know it was full when I took the car in. So, yes it was topped off, but they didn't do it. They did give me some suggestions on what to try on the Homelink that we have had some issues with it not always opening the garage doors (we carry the remote in the car just in case now.). More

Car detailing/14 point checkup/recall services I scheduled my car for complete detailing last Monday, and was welcomed with a smile by Tom, who escorted me inside to meet Paula. Paula explained in I scheduled my car for complete detailing last Monday, and was welcomed with a smile by Tom, who escorted me inside to meet Paula. Paula explained in detail what services would be provided, including the recall service plus checking the vents to see if I needed to replace the inside filters. She then arranged the shuttle to bring me home. I keep returning to Hendrick Toyota because I am graciously greeted and treated like a 'real' person, instead of some little old lady who knows nothing about her car. Admittedly, I do no understand a lot of the mechanical jargon, but your employees treat me with respect and courtesy, in addition to smiles, never hurried and I appreciate it. I would rate my experience last Monday, Sept. 14 as a 10. I will say that the odor inside the car (I'm assuming from the chemicals used to clean the upholstery) was off-putting to me the day I picked up my car. However, in two days it had dissipated. I love my car and believe in taking good care of it. Thanks to you and your staff for helping me in that endeavor. More

Very professional service I've used Toyota of Apex for a number of years and have found the experience consistently professional and reasonable. Not the cheapest place you go, I've used Toyota of Apex for a number of years and have found the experience consistently professional and reasonable. Not the cheapest place you go, but the quality of work is very good and I've found the staff to fully stand behind their work. Also, the detailing service they have is consistently very good, as good or better than most places I've been to in the Triangle. More

Service Dept. Rocks In January we bought 2 new cars and this was our 2 services for our cars. Its such and awesome place. Your service people go beyond the call of duty.. In January we bought 2 new cars and this was our 2 services for our cars. Its such and awesome place. Your service people go beyond the call of duty.. Also your the facility is always so clean . Just love it. More

Wonderful Toyota Service I just had my 15,000 mile service on my Toyota Camry. I love my car and love the service I receive at Hendrick Toyota. I just had my 15,000 mile service on my Toyota Camry. I love my car and love the service I receive at Hendrick Toyota. More

very personal and attentive service I have been taking my car here, (after buying it here,) for two years and every time the service has been personal and excellent. i will keep going he I have been taking my car here, (after buying it here,) for two years and every time the service has been personal and excellent. i will keep going here More

Excellent Service Take both my cars in for service. When needed Always good! Very fast in and out. Clean waiting room. Return my cars washed and ready to go. Take both my cars in for service. When needed Always good! Very fast in and out. Clean waiting room. Return my cars washed and ready to go. More

Good buying experience, consistently good service I had an excellent buying experience back in 2012: invoice+0 on a new car (yeah, I know, they get holdback and do make money on the sale, but invoice+ I had an excellent buying experience back in 2012: invoice+0 on a new car (yeah, I know, they get holdback and do make money on the sale, but invoice+0 seems fair to me). Other charges and dealer add-ons are consistent with the rest of NC, and not egregious. The sales process, salesman (Brett) and closing process were all very good, and quick. Their service department is consistently 5-star. Timely and friendly greeting, efficient, and it's easiest to wait, because they're always very quick on routine servicing. The waiting area is large, has good tables (high and low) to work on, power outlets, and good free wifi. The coffee is surprisingly good! I serviced a car there yesterday, and they made a minor adjustment to the muffler free of charge; many a service operation would charge a "book time" of 15-30 minutes for that, i.e. $30-90, but they didn't. Nice. Service pricing is very reasonable indeed, even without the coupons that they regularly send in the mail. More

Friendly staff and Great service My husband and i decided on a friday evening to go car shopping. We stopped at some dealerships prior to Hendrick in Apex but the service was not as g My husband and i decided on a friday evening to go car shopping. We stopped at some dealerships prior to Hendrick in Apex but the service was not as good as what we received at Hendrick. Garrett and his team were awesome. Thank you. More