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Hendrick Toyota Apex

Apex, NC

4.9
3,947 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,947 Reviews of Hendrick Toyota Apex

December 06, 2025

I had an excellent experience with Michael Walker today having my 4-runner serviced. He was very helpful. More

by tbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Walker
Dec 07, 2025 -

Hendrick Toyota Apex responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 05, 2025

Jeff Thomas treated me like a Queen. He was polite and respectful and was able to answer all of my questions and address my concerns. I was in and out very quickly and Jeff kept me infor More

by leahfilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thomas
Dec 06, 2025 -

Hendrick Toyota Apex responded

Thank you for your wonderful feedback! We’re thrilled to hear Jeff gave you such a smooth, respectful, and informative experience. Your kind words mean a lot, and we’ll be sure to share them with him. We appreciate the 5 stars and look forward to serving you again! 🌟

December 05, 2025

It was a smooth and easy process! Gyasi was such a huge help! Very impressed More

by jamals19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gyasi Shorts
Dec 06, 2025 -

Hendrick Toyota Apex responded

Jamals19, we're so glad that we were able to go above and beyond your expectations!

December 05, 2025

I am very pleased with the excellent service and care provided by Kenny Beavers at Hendrick Toyota of Apex. He understood my situation and needs, and worked with me to get the exact vehicle I needed. More

by barbarahasting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Beavers
Dec 06, 2025 -

Hendrick Toyota Apex responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

December 04, 2025

Took more than one and half hour to inform that recall update cannot be made while I am waiting. I would have rescheduled if they had let me know in the beginning. More

by Shravank2007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Dec 09, 2025 -

Hendrick Toyota Apex responded

We are sincerely sorry for not informing you sooner that the recall update couldn’t be completed during your visit. You should have been notified right away, and we understand how frustrating it is to wait unnecessarily. Thank you for taking the time to bring this to our attention so we are able to address it with our team. We greatly appreciate it Shravank2007!

December 03, 2025

Andrew Windsor in sales and Quincy Hamilton the business manager were excellent. Professional, kind, courteous. Thanks! More

by Cort Walker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Windsor, Quincy Hamilton
Dec 04, 2025 -

Hendrick Toyota Apex responded

Cort Walker, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

December 03, 2025

Brought my vehicle in for new tires. My service advisor, Michael Walker, did a great job. He was prompt and polite. And delivered service with humor and professionalism. Only downside More

by Kait P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Walker
Dec 04, 2025 -

Hendrick Toyota Apex responded

Kait P, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

December 02, 2025

Sneha was the best to work with upgrading my Sienna recently! She was a great communicator and helped me find a deal that was in my budget as well as threw in extras to sweeten the deal. Five stars, ve More

by Brent D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sneha Adhikari
Dec 03, 2025 -

Hendrick Toyota Apex responded

Brent D, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex. Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2025

Working with O’Neil was hands-down the best car-buying experience I’ve ever had. He was knowledgeable, patient, and genuinely committed to helping me find exactly what I needed — no pressure, no runaround More

by CorollaGirl86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
O’Neil Burton
Dec 03, 2025 -

Hendrick Toyota Apex responded

Hi Corollagirl86, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2025

Kind efficient service while I waited in conformance environs (and sipped coffee). Jarvis was excellent More

by Will B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvis Headen
Dec 04, 2025 -

Hendrick Toyota Apex responded

Hello Will B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

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