Hendrick Toyota Apex
Apex, NC
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3,947 Reviews of Hendrick Toyota Apex
Jeff Thomas treated me like a Queen. He was polite and respectful and was able to answer all of my questions and address my concerns. I was in and out very quickly and Jeff kept me infor He was polite and respectful and was able to answer all of my questions and address my concerns. I was in and out very quickly and Jeff kept me informed throughout the process. 5 stars doesn’t seem enough but his service was amazing. More
I am very pleased with the excellent service and care provided by Kenny Beavers at Hendrick Toyota of Apex. He understood my situation and needs, and worked with me to get the exact vehicle I needed. provided by Kenny Beavers at Hendrick Toyota of Apex. He understood my situation and needs, and worked with me to get the exact vehicle I needed. More
Took more than one and half hour to inform that recall update cannot be made while I am waiting. I would have rescheduled if they had let me know in the beginning. update cannot be made while I am waiting. I would have rescheduled if they had let me know in the beginning. More
Brought my vehicle in for new tires. My service advisor, Michael Walker, did a great job. He was prompt and polite. And delivered service with humor and professionalism. Only downside My service advisor, Michael Walker, did a great job. He was prompt and polite. And delivered service with humor and professionalism. Only downside was they didn't have my preferred tires in stock. Wish that could have been arranged when I scheduled, but could be on me since I scheduled on the site (since it's very fast and convenient) instead of calling. More
Sneha was the best to work with upgrading my Sienna recently! She was a great communicator and helped me find a deal that was in my budget as well as threw in extras to sweeten the deal. Five stars, ve recently! She was a great communicator and helped me find a deal that was in my budget as well as threw in extras to sweeten the deal. Five stars, very pleased with my experience with Hendrick Toyota Apex and Sneha Adhikari! More
Working with O’Neil was hands-down the best car-buying experience I’ve ever had. He was knowledgeable, patient, and genuinely committed to helping me find exactly what I needed — no pressure, no runaround experience I’ve ever had. He was knowledgeable, patient, and genuinely committed to helping me find exactly what I needed — no pressure, no runaround, just exceptional service from start to finish. He communicated clearly, kept me updated every step of the way, and made the entire process smooth and stress-free. If you’re going to Toyota for anything, ask for O’Neil. He’s the definition of top-tier customer care. More









