
Hendrick Toyota Apex
Apex, NC
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3,278 Reviews of Hendrick Toyota Apex
Bought a new 2014 Camry My buying experience was nothing but superb. My sales fellow, George Bevier, was professional but friendly, knowledgeable, very helpful, not pushy, w My buying experience was nothing but superb. My sales fellow, George Bevier, was professional but friendly, knowledgeable, very helpful, not pushy, will ask for him next time I need a car. My new Camry, uncharacteristically, was shipped with a defective torque converter. Hendricks of Apex took care of it quickly, and gave me a loaner [2014 Prius] for a couple days. The service department was again professional, helpful, made sure I was pleased with the outcome. Excellent marks for all concerned at this dealership. More
20,000 mile maintenance Al Gilmer met me in the shop, took the information he needed and told me he'd try to get me taken care of in an hour. Hendrick people did the 20,000 Al Gilmer met me in the shop, took the information he needed and told me he'd try to get me taken care of in an hour. Hendrick people did the 20,000 mile service, washed the car, and had me out of there in 55 minutes which I sincerely appreciated. Jim Schnorr More
Service Everybody is great from the start to the finish! I was in and out I would recommend this dealer to everybody and the service dept. Everybody is great from the start to the finish! I was in and out I would recommend this dealer to everybody and the service dept. More
In and out in less than an hour I had a scheduled oil change and was in and out in less than an hour, including the car wash. This dealership provides great customer service. I had a scheduled oil change and was in and out in less than an hour, including the car wash. This dealership provides great customer service. More
Scheduled service check-up I set up an appointment for my 10K mile check-up and the customer service was excellent! Shimer provided excellent customer care and did all checks t I set up an appointment for my 10K mile check-up and the customer service was excellent! Shimer provided excellent customer care and did all checks to make sure there wasn't any recall on my vehicle as well. It's nice to have such quality to be your customer representative. Excellent service! More
Shimer greatly surprised me Coming in with factory recall work, I did not expect to be treated with the amount of respect and service that Shimer displayed. He really went above Coming in with factory recall work, I did not expect to be treated with the amount of respect and service that Shimer displayed. He really went above and beyond the call of duty to make my experience painless and easy. Thank you! More
Royal Treatment Customer service is something not readily experienced in a car dealership. Hendrick Toyota is truly outstanding. It is always a delight to visit thi Customer service is something not readily experienced in a car dealership. Hendrick Toyota is truly outstanding. It is always a delight to visit this dealership. From making the appointment until I drive my car out, every single person is friendly, courteous, and accommodating. I'm am never presented only the most expensive alternative. The service representatives always present all options available and explain in detail. I am also always confident their first concern is my safety in their recommendations. If you need to wait while your car is being serviced or repaired the accommodations are first rate! Free wi-fi, coffee, bottled water - even fresh popcorn - snack and soda machines available - and comfortable surroundings. Kid friendly, too! More
Scheduled service and inspection You guys always save me time and everyone's pleasant attitude make my visit a nice place to have a cup of coffee and plan my day! Thank you Brian! You guys always save me time and everyone's pleasant attitude make my visit a nice place to have a cup of coffee and plan my day! Thank you Brian! More
Recall I came in for a recall on my Avalon. The work was completed in the time I was told it would take. Everyone was very friendly and helpful. I came in for a recall on my Avalon. The work was completed in the time I was told it would take. Everyone was very friendly and helpful. More
Always awesome service!! I dropped the car off for an oil change, inspection, and car wash. They were so quick and awesome, I was able to pick it up withing a couple hours... I dropped the car off for an oil change, inspection, and car wash. They were so quick and awesome, I was able to pick it up withing a couple hours....and they waited for me to get there as I was picking it up at closing. THEY ROCK!! More