Hendrick Toyota Apex

I had an excellent car-buying experience thanks to Tatsiana Ivashkevich. Throughout the entire process, she was prompt, polite, and completely professional. While the dealership's trade-in offer on my Tatsiana Ivashkevich. Throughout the entire process, she was prompt, polite, and completely professional. While the dealership's trade-in offer on my old vehicle was too low to accept, Tatsiana personally gave me a ride home to drop it off so I could finalize my new purchase. She truly goes the extra mile for her customers. More

We thought our new Sienna with Oneil Burton; he was fabulous! He listened and did not make us feel pressured in any way throughout the purchase. I am so happy we met with him and were able to find the fabulous! He listened and did not make us feel pressured in any way throughout the purchase. I am so happy we met with him and were able to find the right vehicle for our family! He’s the best, so ask for Oneil when you visit Hendrick Toyota! More

Oneil was great to work with! I am so pleased with our Sienna purchase; from start to finish he made everything easy. I highly recommend him and Hendrick Toyota! I am so pleased with our Sienna purchase; from start to finish he made everything easy. I highly recommend him and Hendrick Toyota! More

Thank you Jamie Holley for working with us and helping us find our next vehicle. Her and the whole team up at Toyota Apex did a great job and made our purchase a great experience! find our next vehicle. Her and the whole team up at Toyota Apex did a great job and made our purchase a great experience! More

Thank you Yesenia! I was really worried about the entire ordeal of getting a car but she made sure I understood everything going on and what issues to address. I was really worried about the entire ordeal of getting a car but she made sure I understood everything going on and what issues to address. More

Our salesperson was Sneha, she was Very pleasant and helpful. I would give her 4put of 5 stars. Our only complaint with her was there could have been a little more follow through as far as keeping us in helpful. I would give her 4put of 5 stars. Our only complaint with her was there could have been a little more follow through as far as keeping us informed. Why we wouldn’t recommend the dealership is that we feel that they weren’t honest with us. The first instance is we found a car on line that we were interested in, we called, we’re told it was available, made an appointment to come in to see it, when we got there 1 1/2 hrs later we were told it was sold. Sneha was very apologetic and helped us to find another car that really was more what we were looking for. But not on the lot. We were told it could be there in 72 hours, (this on a Friday). It wasn’t. We were notified on the following Wednesday that they had delivered the wrong car and the right one would be in on Thursday. I’m sorry but that doesn’t pass the smell test. What sales mgr wouldn’t check to make sure that the driver had the right vin number? On Thursday we were told it would arrive at noon but we were finally called that the car was there at 5:30pm. We were given the mileage on the purchase date. When we picked up the car the following Friday, it only had an additional 30 miles! Sorry, it doesn’t take 1 1/2 days to drive a car in that’s only 30+ miles away! More

I recommend Serena Williams with Hendrick Toyota Apex to assist you with your purchase of a vehicle. She is a wonderful representative that demonstrates keen experience and a very caring attitude to meet y assist you with your purchase of a vehicle. She is a wonderful representative that demonstrates keen experience and a very caring attitude to meet your personal needs. She displays a warm and friendly smile with a true willingness to please the customer in selecting a vehicle with the features and functions that you desire. She doesn’t use pressure sales tactics which is a rare quality in today’s world. Thank you to Serena for a job well done! It was truly a pleasurable experience working with her to purchase our new Grand Highlander! More

The service team was courteous and professional and on time. The waiting area was clean and comfortable. time. The waiting area was clean and comfortable. More

Nice experience. Xavier made the process painless. Enjoyed working with him. I plan to visit for future purchases. Xavier made the process painless. Enjoyed working with him. I plan to visit for future purchases. More

Since I was widowed, I was a bit unsure about buying a car, which made me feel a bit anxious. But Xavier Overton was so patient and explained everything, helping me get ready to drive away in my dream car car, which made me feel a bit anxious. But Xavier Overton was so patient and explained everything, helping me get ready to drive away in my dream car. We even took it for a test drive, and he answered all my questions about the car fax. 5 STAR service! More