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Hendrick Toyota Concord

Concord, NC

4.7
1,152 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,152 reviews

June 18, 2025

Andrew, the sales person was super helpful but not pushy. We really enjoyed our time with him. He was why we bought the car. More

by snl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
June 17, 2025

Vinny is outstanding. His customer service skills are unmatched. In addition to the courtesy van driver he has alot of patience. More

by millicent williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Vasquez
June 16, 2025

I bought a car from Hendrick Toyota Concord with the help of Moises Ramirez! He was very kind, patient, and allowed me to be myself. If you’re considering buying, I would ask for him! I had to order my vehic More

by Cicigeovanni
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez, James Ramirez
Jun 17, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 12, 2025

They over priced the labor every 15 minutes is one hour parts 75 dollars labor $375 is to much More

by Pcurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abadi Almasri
Jun 17, 2025 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to me on my direct line, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

June 11, 2025

Excellent service. Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting aft More

by Tameka Swaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Joseph
Jun 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 09, 2025

Cindro was great. she had me in and out in no time at all, which was great since it was my day off More

by chipgonion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Hernandez
Jun 12, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 09, 2025

Very friendly, knowledgeable salesman that worked for us to get us a great deal! He took time to get to know us and what we were wanting to purchase. It was my surprise birthday present and he helped my hu More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kaiser, Andrew Macias
Jun 12, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, Molly. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 07, 2025

Nico Anatrella is a great service advisor! Very friendly and professional! My family and I always come back to him. More

by vazquezpaola0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Anatrella, Abraham Rubio
Jun 11, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 06, 2025

My daughter took her car (under my name) in for 30,000 mile service. She was charged $254.15 for service that I thought should be covered by the service plan that I paid for when we bought the car. I call More

by wallaceca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Enix
Jun 10, 2025 -

Hendrick Toyota Concord responded

We appreciate you taking the time to tell us about your recent visit and thank you for speaking to our Service Director regarding the experience. Again, we apologize and hope to see you again. Vernita, Customer Relations Manager

June 05, 2025

I use the dealership because of Chris Haynes . Have used him 10 yrs . Very knowledgeable More

by elaine.t.helms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Jun 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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