
Hendrick Toyota Concord
Concord, NC
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Vinny is outstanding. His customer service skills are unmatched. In addition to the courtesy van driver he has alot of patience. His customer service skills are unmatched. In addition to the courtesy van driver he has alot of patience. More
I bought a car from Hendrick Toyota Concord with the help of Moises Ramirez! He was very kind, patient, and allowed me to be myself. If you’re considering buying, I would ask for him! I had to order my vehic of Moises Ramirez! He was very kind, patient, and allowed me to be myself. If you’re considering buying, I would ask for him! I had to order my vehicle and he kept me updated throughout the process and even provided a buffer of when the car would be here (which I personally appreciated). Moises and James were both amazing and I’m glad that I made my final decision here.Thank you both for an amazing experience! More
Excellent service. Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting aft Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting after signing up to text notifications. This was the best service experience I have had at a dealer. Friendly staff. More
Very friendly, knowledgeable salesman that worked for us to get us a great deal! He took time to get to know us and what we were wanting to purchase. It was my surprise birthday present and he helped my hu to get us a great deal! He took time to get to know us and what we were wanting to purchase. It was my surprise birthday present and he helped my husband get me a wonderful gift. Thank you! More
My daughter took her car (under my name) in for 30,000 mile service. She was charged $254.15 for service that I thought should be covered by the service plan that I paid for when we bought the car. I call mile service. She was charged $254.15 for service that I thought should be covered by the service plan that I paid for when we bought the car. I called to discuss it and they said the service tech, Travis Enix, was away from his desk and he would call me back. That was 4 days ago and still have not gotten a call. More