Hendrick Toyota Concord

Went into Hendrick to “just look” and somehow Rami Homsi sent me home in a brand-new 2026 Grand Highlander Platinum. 😂 I’m still not entirely sure how it happened. One minute we were talking about cars, sent me home in a brand-new 2026 Grand Highlander Platinum. 😂 I’m still not entirely sure how it happened. One minute we were talking about cars, the next minute I’m learning where Toyota hid 47 different buttons and explaining to my wife why there’s a new SUV in the driveway. Seriously though, Rami was awesome. No awkward pressure, no disappearing for 45 minutes to “talk to the manager,” and he made the whole process easy and actually enjoyable. If you go to Hendrick, ask for Rami. Just don’t blame me when you show up to browse and leave with a new car. 10/10 salesman. 10/10 experience. My bank account has declined to comment. 😂 More

Completely missed one item for service even though service writer note it on the repair sheet. Had to back next day to resolve issus service writer note it on the repair sheet. Had to back next day to resolve issus More

Gary Williams was great to work with. He was very knowledgeable about the car we were looking at. Answered every question! Very personable and patient through the whole process. He even s He was very knowledgeable about the car we were looking at. Answered every question! Very personable and patient through the whole process. He even stayed after hours to make sure everything was completed and we were happy before stepping on the lot. I would definitely recommend this dealership. Be sure to ask for Gary! More

Jake was extremely helpful and made sure that my request for basic service was done. The car drives so much smoother. I had worked with Brad in the past but he has been promoted and he referred me to Jake. for basic service was done. The car drives so much smoother. I had worked with Brad in the past but he has been promoted and he referred me to Jake. I have been a Hendrick Toyota customer for many years and have bought 3 cars there. Two of those are still being driven and one has close to 300,000 miles. They never disappoint. I have moved and the drive there is much further, but it’s worth it. I tried another Toyota company for service and was very disappointed. So I will make the longer drive for the quality of service. Thank you! More

Kevin was outstanding throughout the process; helping me to find what I wanted, kept me up-to-date on the delivery process, anticipated my needs and responded to all questions or concerns in a timely and th to find what I wanted, kept me up-to-date on the delivery process, anticipated my needs and responded to all questions or concerns in a timely and thorough manner, ensured the trade-in and delivery process was smooth and efficient. Couldn't be more pleased with the process and outcome. More

Todd was very helpful throughout the process. He answered all of my questions clearly, provided useful documentation, and explained everything that was needed to make the process smooth and easy He answered all of my questions clearly, provided useful documentation, and explained everything that was needed to make the process smooth and easy to understand. I really appreciate his support and guidance. More

I’ve been going here for over 15 years. Best service department in the city. Especially my rep Ryan Cawley! Best service department in the city. Especially my rep Ryan Cawley! More

I travel 1 hr passing other Toyota dealers because Hendrix Concord has a better reputation Hendrix Concord has a better reputation More