
Hendrick Toyota Concord
Concord, NC
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Great experience at this dealership. They work very hard to get me in a car and one that I wanted. They didn't try to down sell me. It was great. Very friendly everyone that I encountere They work very hard to get me in a car and one that I wanted. They didn't try to down sell me. It was great. Very friendly everyone that I encountered went out of their way to be helpful. Sales Rep Kalvin McCollum started working with me and did his very best to find out what I wanted and to get me there. Kalvin McCollum went back several times to sales manager James Ramirez who found the options to get us the deal we needed. What a team. I appreciate how respectful, non-pushy, and, caring Kalvin McCollum was as he was firm and clear on what the dealership could do but still showing he cared about my needs even while super busy. He helped others but never neglected me or made me feel like he was moving on to somebody else he had multitasking down. Thank you to all who helped accomplish this at the Hendricks Toyota. My team included Kalvin, James, Kyle, TJ and many others. More
Chris Norway was my service tech and he did an amazing job. Hendrick Toyota of Concord is the only place I would take my car…or buy a car. They are trustworthy and helpful. job. Hendrick Toyota of Concord is the only place I would take my car…or buy a car. They are trustworthy and helpful. More
Chip Gonion was very helpful and informative at the onset of my visit as.well as he followed through during with inspection findings and recommendations and upon completion. I appreciate it when service can of my visit as.well as he followed through during with inspection findings and recommendations and upon completion. I appreciate it when service can be this thorough and professional and friendly. More
Bernard Joseph! Request him by name! He is the best advisor and always points you in the right direction! Great service! Request him by name! He is the best advisor and always points you in the right direction! Great service! More
Our experience with Andrew was excellent. He provided us with all the information we desired. Also, he was very helpful in helping us understand the technology aspects of the car and how to He provided us with all the information we desired. Also, he was very helpful in helping us understand the technology aspects of the car and how to use them. More