Hendrick Toyota Concord
Concord, NC
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Spoke to us very well and professional, and treated us very well and professional Todd Burdekin will get my services as long as I live in North Carolina great guy very well and professional Todd Burdekin will get my services as long as I live in North Carolina great guy More
I was dealing with the service department, truly happy with my experience. They told me what was needed. Didn’t push me to let them do it. They just said ok we will have your car pulled around. No pushy s with my experience. They told me what was needed. Didn’t push me to let them do it. They just said ok we will have your car pulled around. No pushy sales gave me a great feeling about this location. More
Hendrick Toyota has been my go-to for service on my Highlander and Tundra. Even my last Highlander and Tundra were only serviced at Hendrick. I wouldn’t take them anywhere else. Exceptional from sta Highlander and Tundra. Even my last Highlander and Tundra were only serviced at Hendrick. I wouldn’t take them anywhere else. Exceptional from start to finish. More
The service process was overall fine. I would recommend that when a customer arrives and gets out of their car that someone offers to assist them. The two times I have been in for servi I would recommend that when a customer arrives and gets out of their car that someone offers to assist them. The two times I have been in for service it took 10 min for someone to offer to assist. Both times a few employees were either chatting amongst themselves or just continued working at their desk. More
This is the second Toyota I have purchased from this dealership. Obviously, I wouldn’t go back had they not been so good the first time. They’ve got it all together! dealership. Obviously, I wouldn’t go back had they not been so good the first time. They’ve got it all together! More
Wonderful group of people. They made the purchase easy at every step and answered every question we had. Then, that week, the service dept volunteered to look at my car and aft They made the purchase easy at every step and answered every question we had. Then, that week, the service dept volunteered to look at my car and afterward they explained what I needed to do. (It was something I had not understood about charging the car.) This is a top-shelf crew of sales and service people. More




