Hendrick Toyota Concord

Look for Carl Scott My wife and I bought our third car last week from this dealership. I would advice to look for Carl Scott if you are intending to buy a Toyota vehicle. My wife and I bought our third car last week from this dealership. I would advice to look for Carl Scott if you are intending to buy a Toyota vehicle. Carl is an outstanding salesman, very professional and knows how to listen and understand every question I had and provided answers with a smile. He is prompt and straight forward person that makes me feel easy dealing with him. Overall I am very satisfied with my buying experience here. More

Dealing with Kevin Plant Dealing with Kevin was a pleasure, he was very knowledgeable about the Tundra. Before talking to him I was going to buy another makers truck. Kevin ex Dealing with Kevin was a pleasure, he was very knowledgeable about the Tundra. Before talking to him I was going to buy another makers truck. Kevin explained what the Tundra was capable of doing and all its features. I was sold. Never did I feel any pressure to buy. Everyone that I incounted was so friendly. Kevin made me feel at ease. I truly would buy from him again. Thanks to Kevin Plant and the team (or should I say family ) at Hendrick Toyota of Concord. More

Great Car Buying Experience Great selection of vehicles, helpful and knowledgeable sales staff and no pressure to purchase the vehicle. I loved the consultative sales approach - Great selection of vehicles, helpful and knowledgeable sales staff and no pressure to purchase the vehicle. I loved the consultative sales approach - it made the process a lot more enjoyable for everyone More

Kevin Plant Honda Cars of Concord Today we purchased our 6th car from a Hendrick dealer and working with Kevin Plant was our greatest experience ! Car buying is always tiring but Kevin Today we purchased our 6th car from a Hendrick dealer and working with Kevin Plant was our greatest experience ! Car buying is always tiring but Kevin made it fun and gave us a great deal . From now on I will always go to Kevin Plant when shopping for a vehicle . More

Customer service after the sale leaves much to be desired. The sale goes fine, but if you're looking for help with any extra services or warranties you purchased with your vehicle, forget about it. I've been t The sale goes fine, but if you're looking for help with any extra services or warranties you purchased with your vehicle, forget about it. I've been trying to get an issue resolved with the GAP insurance they offered me for 8 months now. I don't normally write bad reviews, but I felt the need to address this... from my experience, don't look for much after the sale except for excuses and no followups. More

Smooth sale Amanda was very knowledgeable and help me get in the right vehicle. She was nice and respected my time. Got the dealer done in a quick manner Amanda was very knowledgeable and help me get in the right vehicle. She was nice and respected my time. Got the dealer done in a quick manner More

Efficient, friendly, and easy Email contact with John Larson gave us all the information we needed and Kevin Plant took great care of us in a quick, friendly, and very professional Email contact with John Larson gave us all the information we needed and Kevin Plant took great care of us in a quick, friendly, and very professional manner. Will definitely be returning for our next car here years down the road. More

Impressed with Avalon Hybrid I purchased this Avalon Hybrid almost 3 years ago and think it might be the best buy in automobiles that I have ever made. It's good looks attracted m I purchased this Avalon Hybrid almost 3 years ago and think it might be the best buy in automobiles that I have ever made. It's good looks attracted me to it and it's roominess and great ride sold me. Hendrick's service has been outstanding. Brad Treece has been my Customer Service Rep for the last 2 years. He is always polite, professional and extremely helpful. My opinion? Check with Hendrick before settling for second best. More

Superlative Service Experience with April Knabbe I am a long-time Hendricks customer (10 years and counting) and I've always appreciated the consistent level of customer focus from the purchasing e I am a long-time Hendricks customer (10 years and counting) and I've always appreciated the consistent level of customer focus from the purchasing experience to service/repairs. April Knabbe is an exceptional service rep who not only meets but exceeds the Hendrick's standard of customer care. She is thoughtful, consultative and relational in her approach and genuinely cares about her customers and their vehicles. More

Chris Garzone Chris has provided service on my Camry since purchase. Always courteous and professional. Great guy. Explained everything about the service and made m Chris has provided service on my Camry since purchase. Always courteous and professional. Great guy. Explained everything about the service and made me aware of several options. Will ask for him at next service More