Hendrick Toyota Concord

Great Service! I brought my 2016 Tacoma in for it's first scheduled service and had them look at a small rattle in the drivers window. My service specialist (Dave C I brought my 2016 Tacoma in for it's first scheduled service and had them look at a small rattle in the drivers window. My service specialist (Dave Chagnon) was very knowledgeable and professional, and left me with no doubt that they would be able to fix the issue. I left my vehicle with them and Dave kept me informed throughout the day with status updates. When I picked up my truck everything had been done that was promised and the rattle was now gone! This is a great team of specialists that are knowledgeable and and show real compassion in what they do. I will definitely bring my vehicle here for all my service needs. More

Truck 1500 Kevin plant set us up ..thanks to him purchased a great truck at a great deal.Thanks for great experience. Will return for another truck Kevin plant set us up ..thanks to him purchased a great truck at a great deal.Thanks for great experience. Will return for another truck More

Easy and friendly service! My parents have been customers for years now. We recently began looking to get a new car and became frustrated with the customer service at other dea My parents have been customers for years now. We recently began looking to get a new car and became frustrated with the customer service at other dealerships. My parents reminded us of the great experience they have always received at Hendrick and we are pleased with the results! In one visit we found a great RAV4 at an excellent price. Kizzy, James and Titus all went to great lengths in their time and attention to detail from the deal to the paperwork. More

Outstanding experience My experience with Toyota was amazing I Came in not expecting to leave with a car but to my surprise I left with a bran new 2017 Toyota thanks to the My experience with Toyota was amazing I Came in not expecting to leave with a car but to my surprise I left with a bran new 2017 Toyota thanks to the amazing team at Hendricks Toyota I really appreciate it More

Thank You Hendrick Toyota! My car purchasing experience was totally "awesome"! Carl Scott's professionalism and honesty made me feel confident and comfortable in choosing my new My car purchasing experience was totally "awesome"! Carl Scott's professionalism and honesty made me feel confident and comfortable in choosing my new car. The processing was quick and smooth - the new way to purchase a car. Carl Scott, Darren Miskelly and Michael Carpentier are excellent representatives of Hendrick Toyota Concord, which is simply a smart place to start. Thank you Hendrick Toyota! More

Car Purchase Experience I had an awesome experience with purchasing my car today. My car saleswoman, Kizzy Brown made me feel so comfortable and at ease. She made sure I unde I had an awesome experience with purchasing my car today. My car saleswoman, Kizzy Brown made me feel so comfortable and at ease. She made sure I understood what I was buying, what I was expected to pay and the value of what I was getting. I did not feel like I was pushed into buying a car. She actually listened to my needs and concerns which is very important to me. I would gladly recommend Hendrick Toyota of Concord and Miss Kizzy to all of my friends, family and associates. More

Best Customer Service Ever!!!! Paul Shaw, Aaron Wilson, and Noel McKenzie are the best Hendrick Toyota Representatives to work with. They made my visit easygoing,professional,and qu Paul Shaw, Aaron Wilson, and Noel McKenzie are the best Hendrick Toyota Representatives to work with. They made my visit easygoing,professional,and quick. They were honest and trustworthy! More

No Pressure, knowledgeable sales experience As a new NC resident, I was nervous about having to find a new car quickly. A few friends had recommended Hendricks so I called to set an appointment As a new NC resident, I was nervous about having to find a new car quickly. A few friends had recommended Hendricks so I called to set an appointment. That evening I met with John, who immediately made me feel at ease as he asked me what I was looking for in a car and what my priorities were for my search. I didn't feel pressured or like I was being upsold on anything. I went in to look at their used cars, but ended up leaving with price quotes for both used and new options due to discounts available for new models. John didn't hesitate when I asked for multiple pricing options on model models. He was also knowledgeable about the car features for each year and model. I ended up switching from wanting a used car to a new car. I scheduled a second appointment in which John made sure I was thoroughly knowledgeable about all the vehicle features and options before I committed to purchasing the car. He then explained all the paperwork to me as we completed the process. Even before I left the dealer he made sure I was set up in my new car with blue tooth and all. I really appreciated how at ease he made me during the car buying process. More

Joe Burke is awesome I was very pleased with the service that Joe B. has given me! He worked with me and was very patient in helping me choose the right vehicle and get it I was very pleased with the service that Joe B. has given me! He worked with me and was very patient in helping me choose the right vehicle and get it to where we needed to be!! I would not work with anyone else but him. More

Amazing customer service Joe Burke came through for me and my fiancé again. This is my 4th purchase through Joe and Toyota and couldn't be any happier with the way we were tre Joe Burke came through for me and my fiancé again. This is my 4th purchase through Joe and Toyota and couldn't be any happier with the way we were treated and the options presented to us. They have my business for many years to come. More