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Hendrick Toyota Concord

Concord, NC

4.8
1,136 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,136 reviews

November 05, 2016

2006 Tundra Chris Haynes has been very helpful and he was very concern about my Truck, nice person and Great guy. I'll be back and get a tune up and more work. T More

by 9518terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
November 02, 2016

Excellent service I called in to check a on a vehicle that I found online. I wansn't fully convinced I wanted to make a purchase but the experience here made it easier More

by Fed_65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Thomas
November 01, 2016

Bait & Swap- beware He did a bait & swap, you test drive and say this is the exact car I want. After 6 hrs we realized he swapped cars and when we told him, he left for B More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Miskelly
Nov 08, 2016 -

Hendrick Toyota Concord responded

Dee I appreciate you taking the time to speak with me. I am saddened that did not purchase your vehicle from us. Hopefully, you will consider my off to you to visit our service department when you are ready for service. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

November 01, 2016

Our sales experience Joe Burke has been our salesman for the last 5 or so cars we have bought and he has been an amazing salesman. Our experience with him keeps us coming More

by Kekoa315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Burke
October 31, 2016

Lawerence I own 3 HAG vehicles Toyota of Concord is the best experience I have had purchasing a new vehicle. Lawrence was exceptional. Nothing else to say. More

by Meandme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Catherwood
Oct 31, 2016 -

Hendrick Toyota Concord responded

Meandme Thank you for the review. We think Lawrence is exceptional as well. He and Chris Catherwood help to make our team exceptional. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 31, 2016

Review I had my car totaled by an uninsured driver and Joe was helpful in finding the car I wanted without a lot of back and forth I was not in the mood to d More

by Tosspot24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burke
October 29, 2016

Great working with Hendrick Toyota Concord We had a great experience working Aaron Wilson at Hendrick. So professional and a quick seamless transparent experience with Aaron! Go see him if you More

by Mike12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Smith
Oct 31, 2016 -

Hendrick Toyota Concord responded

Mike12 Thank you for posting this review. Aaron Wilson is new to our team and with the guidance of Wesley Smith it made a good experience for you. Thank you again for the recommendation. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 29, 2016

Great deals great service Shelly Rivera made our purchase experience an easy ad fast one , this is outer 5 purchase there. Staff is very friendly and heñpful . We also servic More

by Pintoazul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Anthony Arellano, Chris Catherwood, Damon Hawkinson
Oct 31, 2016 -

Hendrick Toyota Concord responded

Pintoazul Thank you for your post. I am so pleased that you had a good experience with Shelly Rivera. We certainly appreciate your loyalty. We look forward to serving you in the future. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 29, 2016

Chris Herndon We purchased a Corolla from Chris Herndon at Hendrick Toyota Concord, who happens to be extremely knowledgeable, fast, very professional, cute, plus h More

by Alice_atkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Herndon
Oct 31, 2016 -

Hendrick Toyota Concord responded

Alice_atkins Thank you for taking the time to post this review. Chris Herndon is fairly new to our team but everything you have to said about him is true. He is an asset to Hendrick Toyota Concord. We are happy to have him as part of the team. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 28, 2016

Worth the Drive! Wasn't sure what model I wanted. Anthony Arellano guided me through the decision process with expertise, patience and professionalism. Worth the dri More

by Deacon70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barnhardt, Anthony Arellano
Oct 31, 2016 -

Hendrick Toyota Concord responded

Deacon70 Thank you for the review and for taking the drive from Clemmons to visit with us here at Hendrick Toyota Concord. I am glad to hear that Anthony Arellano took such good care of you. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

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