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Hendrick Toyota Concord

Concord, NC

4.7
1,349 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,349 reviews

November 08, 2016

Excellent service! Tim and his team go out of their way to take care of my wife an I everytime we are here for service and treat us as if we were personal friends! More

by Dchag5878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Tim Hays, Rick McKenzie
November 07, 2016

Service review Very good service dept. very detailed service information and pricing provided up front. Have used many times as my vehicle is an older model thanks More

by Cara829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Nov 07, 2016 -

Hendrick Toyota Concord responded

Cara829 Thank you for posting this review regarding your service visit with Chip Gonion. We appreciate you and your business. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

November 06, 2016

Rick Mckenzie and his service team is great I have been taking my toyota here for abide fir several years and that are always honest with repairs needed and ones that can be sobe at a later time More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McKenzie
November 06, 2016

2006 Tundra Chris Haynes has been very helpful and he was very concern about my Truck, nice person and Great guy. I'll be back and get a tune up and more work. T More

by 9518terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
November 02, 2016

Excellent service I called in to check a on a vehicle that I found online. I wansn't fully convinced I wanted to make a purchase but the experience here made it easier More

by Fed_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Thomas
November 02, 2016

Our sales experience Joe Burke has been our salesman for the last 5 or so cars we have bought and he has been an amazing salesman. Our experience with him keeps us coming More

by Kekoa315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burke
November 01, 2016

Bait & Swap- beware He did a bait & swap, you test drive and say this is the exact car I want. After 6 hrs we realized he swapped cars and when we told him, he left for B More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Miskelly
Nov 08, 2016 -

Hendrick Toyota Concord responded

Dee I appreciate you taking the time to speak with me. I am saddened that did not purchase your vehicle from us. Hopefully, you will consider my off to you to visit our service department when you are ready for service. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 31, 2016

Review I had my car totaled by an uninsured driver and Joe was helpful in finding the car I wanted without a lot of back and forth I was not in the mood to d More

by Tosspot24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burke
October 31, 2016

Lawerence I own 3 HAG vehicles Toyota of Concord is the best experience I have had purchasing a new vehicle. Lawrence was exceptional. Nothing else to say. More

by Meandme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Catherwood
Oct 31, 2016 -

Hendrick Toyota Concord responded

Meandme Thank you for the review. We think Lawrence is exceptional as well. He and Chris Catherwood help to make our team exceptional. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 29, 2016

Chris Herndon We purchased a Corolla from Chris Herndon at Hendrick Toyota Concord, who happens to be extremely knowledgeable, fast, very professional, cute, plus h More

by Alice_atkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Herndon
Oct 31, 2016 -

Hendrick Toyota Concord responded

Alice_atkins Thank you for taking the time to post this review. Chris Herndon is fairly new to our team but everything you have to said about him is true. He is an asset to Hendrick Toyota Concord. We are happy to have him as part of the team. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

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