Back

Hendrick Toyota Concord

Concord, NC

4.8
947 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 947 reviews

August 05, 2023

Service associate, Jay did a grate job getting my 2015 Highlander repaired In a very short time. So I could use it for a scheduled trip. More

by gshankleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Aug 09, 2023 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent service experience with Jay Moore at Hendrick Toyota Concord,. We sincerely thank you and look forward to seeing you again. Vernita, Customer Relations Manager

August 05, 2023

The service of my car was fast my service advisor. Keep me up-to-date. More

by Smith3ddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Aug 09, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Garzone at Hendrick Toyota Concord. We look forward to your next visit with us. Vernita, Customer Relations Manager

August 04, 2023

The service department is great here. I always see Jay Moore because he’s professional, friendly, and knowledgeable. More

by Jennet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Aug 06, 2023 -

Hendrick Toyota Concord responded

We are happy to hear that you had such a positive experience with Jay Moore, jennet. We appreciate your feedback and look forward to serving you again tin the future. Vernita, Customer Relations Manager

August 02, 2023

Very great Service team as always and very proficient in time and info for service. More

by pmede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Woody Woods
Aug 03, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

August 02, 2023

This is my second purchase of a new vehicle at Toyota of Concord and the experience keeps getting better. Amanda Gilliland was the consummate professional on the Hendrick sales side. More

by barbzachow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland
Aug 04, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Amanda Gilliland at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 02, 2023

Jay had excellent knowledge and customer service. very pleased with our service experience. Highly recommended More

by daviskristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Aug 03, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Jay Moore at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

August 02, 2023

Fastest, most sincere car buying experience I've ever experienced in owning 15 vehicles. I gave these guys an hour to make me a deal and they blew me away to the tune of +$9k to my favor! Holy bejeezus More

by JDB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt G-something w a baby named Stella - 5 stars!! , James Ramirez, Thomas Murrell
Aug 04, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with our team at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

July 21, 2023

I have worked with Jay Moore for years and I am always pleased with the service I receive at this dealership. More

by dwf904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Jul 24, 2023 -

Hendrick Toyota Concord responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for years, and we're delighted to hear that Jay has consistently provided you with excellent service here at Hendrick Toyota Concord. We look forward to continuing to meet your expectations in the future. Vernita, Customer Relations Manager

July 18, 2023

I always get great service at this dealership that I have trusted for more than two decades. I have developed a trusting friendship with service manager Justin Dryer and I know that my car will be serviced o More

by ebailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone, Justin Dreyer
Jul 21, 2023 -

Hendrick Toyota Concord responded

It's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Justin Dreyer and our team over the years. We appreciate you being part of the Hendrick Toyota Concord family. Vernita, Customer Relations Manager

July 17, 2023

Arthur helped us and he was terrific! I just came in to get a trade-in value on my car and we ended up finding a brand new vehicle for me. It’s my first new car and I couldn’t have done i More

by Jake12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ly
Jul 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Arthur Ly at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

...
17
...