Hendrick Toyota Concord

Chris G. is very professional in recommending service work needed for my truck at the time of service. Always making me aware of what is needing to be done is very professional in recommending service work needed for my truck at the time of service. Always making me aware of what is needing to be done based on vehicle mileage. He works very hard to make sure everything being done on my truck is done to my satisfaction. More

Happy with all work except the oil change. We discussed the type of oil to use, at length. Finally, I told the rep to use full synthetic. I think the oil used was conventional. Talked to Ch We discussed the type of oil to use, at length. Finally, I told the rep to use full synthetic. I think the oil used was conventional. Talked to Chris Haynes at the dealership. There was just a misunderstanding, on my part, on the oil type. Based on conversation, with Chris, I am happy with the entire visit. More

I went to Hendrick Toyota today with my Kia (which I purchased from here) and my customer service guy Aaron was very friendly, knowledgeable, and honest about what was going on with my vehicle. I reall purchased from here) and my customer service guy Aaron was very friendly, knowledgeable, and honest about what was going on with my vehicle. I really appreciated the experience. Thank you! More

The recent purchase of my truck was seamless and prompt at Hendrick Toyota. Dennis was very helpful and courteous! at Hendrick Toyota. Dennis was very helpful and courteous! More

Very professional, count on the job being done correctly. Bought new at Henderick and service always top notch! Bought new at Henderick and service always top notch! More

Generally very good. Free car wash didn't work. I told 4 staff, no one helped. I left without free car wash. Free car wash didn't work. I told 4 staff, no one helped. I left without free car wash. More

Chris saved for me. The last two services I had problems with my brakes not working after I had got them r replaced and my transmission another issue. This was the las The last two services I had problems with my brakes not working after I had got them r replaced and my transmission another issue. This was the last straw with Henricks, this time Honda.. I got a call about my appt and no one knew who called me about appt but i had the number. Everyone said i will talk to them, Anyway Chris saved the day. I got my Honda inspected and got my tag. Hats off to Chris. More

No problems. No problems. No problems. The 15 word minimum is stupid. No problems. xxxx No problems. No problems. The 15 word minimum is stupid. No problems. xxxx More

Great service on rav4 in and out no issues with the service department will use again service department will use again More

Jay Moore and the rest of the team at Hendrick Toyota Concord always respect my time and my vehicle. Providing the best in Toyota service any where in the Charlotte / Concord area. Concord always respect my time and my vehicle. Providing the best in Toyota service any where in the Charlotte / Concord area. More