
Hendrick Toyota Concord
Concord, NC
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Shady. Found a vehicle on the website. We finally worked the deal out with some negotiating. Signed contract. They were supposed to call me when it was Found a vehicle on the website. We finally worked the deal out with some negotiating. Signed contract. They were supposed to call me when it was delivered. Got a call later stating it had already sold. Giving them another chance I found another one located at a different location. After a while waiting i finally reached out to them only to find out the vehicle was located some place else. Wasted a while day. Stay away from them. Their website is horrible. More
The team was incredibly helpful and resourceful. They aided in solving issues with my car with quick expertise. Very satisfied with my visit. They aided in solving issues with my car with quick expertise. Very satisfied with my visit. More
Vinny is outstanding. His customer service skills are unmatched. In addition to the courtesy van driver he has alot of patience. His customer service skills are unmatched. In addition to the courtesy van driver he has alot of patience. More
I bought a car from Hendrick Toyota Concord with the help of Moises Ramirez! He was very kind, patient, and allowed me to be myself. If you’re considering buying, I would ask for him! I had to order my vehic of Moises Ramirez! He was very kind, patient, and allowed me to be myself. If you’re considering buying, I would ask for him! I had to order my vehicle and he kept me updated throughout the process and even provided a buffer of when the car would be here (which I personally appreciated). Moises and James were both amazing and I’m glad that I made my final decision here.Thank you both for an amazing experience! More
Excellent service. Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting aft Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting after signing up to text notifications. This was the best service experience I have had at a dealer. Friendly staff. More