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Hendrick Toyota Concord

Concord, NC

4.7
1,167 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,167 reviews

June 25, 2025

Shady. Found a vehicle on the website. We finally worked the deal out with some negotiating. Signed contract. They were supposed to call me when it was More

by 02Avalanche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Aaron Troung
Jun 30, 2025 -

Hendrick Toyota Concord responded

Thank you for taking the time to share your experience. We are very sorry to hear about the confusion and frustration you encountered. Thank you again for your feedback, it helps us to do better. Vernita, Customer Relations Manager

June 23, 2025

We had a great experience and our salesman Zach did a great job throughout the process More

by William.raines
Recommend Dealer
Yes
Employees Worked With
Zach, , Brian Worcester
Jun 25, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, William. We are so happy to read such a great review about your sales experience with Zachary Reece at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 22, 2025

Chris Norway was an excellent help with every step of getting my car serviced. Will definitely be back . More

by Tae.adams015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
Jun 24, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 20, 2025

The team was incredibly helpful and resourceful. They aided in solving issues with my car with quick expertise. Very satisfied with my visit. More

by Stephensmegan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Jun 22, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 18, 2025

Chris was very friendly and kept me informed. The 10,000 check was done quickly! Keep up the good work! More

by Dsnymommeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Jun 19, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Haynes. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 18, 2025

Andrew, the sales person was super helpful but not pushy. We really enjoyed our time with him. He was why we bought the car. More

by snl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Jun 19, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 17, 2025

Vinny is outstanding. His customer service skills are unmatched. In addition to the courtesy van driver he has alot of patience. More

by millicent williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Vasquez
Jun 18, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 16, 2025

I bought a car from Hendrick Toyota Concord with the help of Moises Ramirez! He was very kind, patient, and allowed me to be myself. If you’re considering buying, I would ask for him! I had to order my vehic More

by Cicigeovanni
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez, James Ramirez
Jun 17, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 12, 2025

They over priced the labor every 15 minutes is one hour parts 75 dollars labor $375 is to much More

by Pcurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abadi Almasri
Jun 17, 2025 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to me on my direct line, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

June 11, 2025

Excellent service. Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting aft More

by Tameka Swaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Joseph
Jun 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager