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Hendrick Toyota Concord

Concord, NC

4.8
1,223 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,223 reviews

October 14, 2025

My delay in bringing my wife's Toyota in for the recall turns out to not be well founded. The Hendrick Rep, LAO, was efficient, knowledgeable, and courteous. All went well, and indeed LAO found a second re More

by moosetech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAO
Oct 17, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manage

October 11, 2025

Woody has helped me and my wife service the last 5 Toyotas that we have had. He is very accommodating and very knowledgeable. It’s been such a blessing to have him help us over many years More

by Hduncandds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Oct 11, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

October 09, 2025

Great job by the service advisors, the communication was clear and accurate. Would recommend them in future. More

by hefti6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, Justin Dreyer, Abadi Almasri, Brandon Chestnutt, Travis Enix, Jordan Gladden
Oct 10, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 09, 2025

My service experience was top notch. Woody is very friendly and professional, and he made sure that my car was serviced quickly. More

by lhburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Oct 10, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 09, 2025

Austin. Is a phenomenal salesman. This is the second car we bought from him/them More

by heidi.wolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Richardson
Oct 10, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Austin Robinson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 08, 2025

They did a great job. They did not try to push any extra service justin was very thorough to the point and very understanding. More

by jrupp202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Oct 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 03, 2025

Fifth purchase from Hendrick. Always an exceptional experience from start to finish. Third time partnering with Shelley and she was a great asset each time. More

by sjp15013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Oct 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 02, 2025

Eddie is the best. He was great and has been helpful on any questions and going forward as well. He’s an asset to the team More

by pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie- Sales, Brandon - finance
Oct 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Eddie Dominguez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 01, 2025

Great customer service and genuine pride in the cars they sell. Always a good experience. More

by Cartergang4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Delsol
Oct 04, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 28, 2025

This was a absolutely wonderful experience. Our salesman was so helpful and waited on us like we were royality . We would recommend Moises Ramirez to anyone looking for a helpful, caring sa More

by vondalbbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez
Oct 01, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager