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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.7
1,253 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,253 reviews

December 11, 2025

Treated me very nicely. Trent was very knowledgeable. The free coffee was good on a cold day. More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Dec 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

December 08, 2025

Amazing service. Loved the video of my vehicle while in the service bay. It was easy to understand the repairs/service done. Chris Norway made sure I had a great expe More

by M. Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
Report | Print
Dec 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

December 08, 2025

Very poor experience during my last routine service checkup. Technician left a mess inside the car and service consultant never communicated with me during the service. More

by isellmillerbeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abadi Almasri
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Dec 12, 2025 -

Hendrick Toyota Concord responded

Thank you for taking the time to speak with us about your concerns during your recent service visit. We truly appreciate you bringing this to our attention. Please know that the issues have been addressed with the team. We value your feedback and look forward to seeing you at your next visit. Vernita, Customer Relations Manager

December 05, 2025

Purchased my first today with the expert help from Andre Andrew’s he was the best I will always buy from him and this dealership he’s an asset to the company More

by dartshooter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Andrews
Report | Print
Dec 07, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andre Andrews at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 03, 2025

The dealership had many options for vehicles and models of vehicles with different options. The staff was very friendly and I will be back again for future purchases. More

by justin.kickdownmma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami in Sales - 5 stars, Brandon in Finance - 5 stars
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Dec 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback . We are so happy to read such a great review about your sales experience at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 01, 2025

Great customer service Woody/Stephen is a blessing to work with. Thorough, and timely. Appreciate you! More

by Lynda G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
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Dec 02, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 16, 2025

Great Sales Rep to work with. ..Mr. Eddie Dominguez @ Hendrick Toyota Concord, NC....the BEST!!! More

by onthegreenboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Dominguez
Report | Print
Nov 17, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Eddie Dominguez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 14, 2025

Great service, could not have been a better experience. Would definitely recommend. Thank you again More

by Lizzyannk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Andrews
Report | Print
Nov 16, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andre Andrews at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 14, 2025

It was a good experience. Travis was easy to work with and the car was finished on time. More

by shud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
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Nov 16, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 13, 2025

All the folks we've dealt with have been helpful and willing to answer questions and make good recommendations. Especially in our recent purchase of a 2025 Tacoma, Aaron, Wael and Matt treated us like f More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael Abdu, Aaron Troung, Matthew Kaiser
Report | Print
Nov 15, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, Jim. We are so happy to read such a great review about your sales experience with the team at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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