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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,319 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,319 reviews

May 30, 2026

Aaron was very informative and patient! Took the time to show us what we needed for my family. Great experience! More

by karentruong1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Troung
Report | Print
Jun 02, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Aaron Truong at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 30, 2026

Great to work out! It was a smooth transaction. I love the car and the dealership! Aaron was amazing!! More

by Henrytru1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Troung
Report | Print
Jun 02, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Aaron Truong at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

Jun 02, 2026 -

Henrytru1 responded

Absolutely

May 28, 2026

This was a great service and the workers are kind and the place was clean and I loved it. More

by Mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
May 29, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 13, 2026

Karen Dominique was our salesperson at Hendrick Toyota Concord. She was very friendly and her knowledge gave us a great deal of confidence. She clarified all our questions and assisted us throughout the e More

by Stenka
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez
Report | Print
May 14, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Karen Dominique at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 10, 2026

Dennis was very professional, funny, and attentive, and he listened to me and replied accordingly. More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ruiz
Report | Print
May 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dennis Ruiz at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 06, 2026

Just got my 2013 Prius back after engine repair. Our service advisor Lao Mayer was simply amazing. He kept us well informed, and since repair took a few days - he got us a new loaner. Perhaps the More

by timothyolmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lao Mayer, Service Advisor
Report | Print
April 30, 2026

Always a great deal. Takes the time after the sale to answer questions and follows up to make sure all is good with the car More

by marsha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Reeves
Report | Print
May 06, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jeffery Reeves at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

April 23, 2026

Very prompt and good service. Ryan Cawley was exceptionally nice. Even with all the construction my experience was good. More

by Sduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Report | Print
Apr 27, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 21, 2026

Easy experience from making the appt to drop-off to pick-up. No issues at all. More

by shud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
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Apr 24, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 20, 2026

Lao Mayer was very attentive and professional as I brought my 2025 Tundra in for service. Scheduling the appointment was easy and reminders made it top of mind for me More

by maryfortner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lao Mayer
Report | Print
Apr 24, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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