Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.7
1,167 Reviews
Call Dealership (855) 582-4379
View Awards

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,167 reviews

January 12, 2024

Purchased a vehicle from Toyota Concord location last August, and very clearly told the salesperson and Finance associate to only run credit check to 2 banks for best rate. Well, about 6 credit inquiries More

by Ms. T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tashi Jackson, salesperson, Finance person, name not available
Report | Print
Jan 14, 2024 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would like the opportunity to discuss your experience further. At your convenience please reach out to me on my direct line, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

January 11, 2024

Fast friendly service! I was very satisfied with the service I received. I will recommend to others in search of a car dealership. More

by lindatevepaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Report | Print
Jan 13, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Travis Enix at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

January 09, 2024

Our salesperson Jess was wonderful. We bought our last 2 cars from Hendrick Toyota and that’s where we will buy our next More

by Val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Jessica Chase
Report | Print
Jan 11, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Val. We are so happy to read such a great review about your sales experience with Jessie McClellan at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 09, 2024

The service department was wonderful. Chris Norway was awesome. Sales was very poor with everything. I will not buy another car there and I understand everyone has different experiences I More

by Mrgaines88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Norway, Jeffrey Winchester
Report | Print
Jan 11, 2024 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would like the opportunity to discuss your experience further. At your convenience please reach out to me on my direct line, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

January 08, 2024

The service department always makes sure to take good care of me! No complaints! Brandon was awesome! More

by rjsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Report | Print
Jan 10, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

January 05, 2024

Car was serviced quickly as promised. My service advisor Nico Anatrella was knowledgeable, professional and kind. More

by Dorothy Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Anatrella
Report | Print
Jan 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Nico Anatrella at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

January 01, 2024

Service advisor Brad Treece did a great job! ! Service was excellent and timely. Will go again. More

by Robert.b.brannan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Treece
Report | Print
Jan 04, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Brad Treece at Hendrick Toyota Concord, Robert. We look forward to providing you the same 5 Star experience next time. Vernita, Customer Relations Manager

December 30, 2023

I Love my Tundra. simple and easy process Can’t recommend Hendrick Toyota of Concord enough! More

by Sbuds22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shie budsri, Tejaan Parris, James Ramirez, Darren Miskelly, Jeffery Reeves, Kaitlyn Pressley, Sedric Parker, Michael Black, Wael Abdu, Kyle Aidala
Report | Print
Dec 31, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with the team at Hendrick Toyota Concord. We appreciate the recommendation and look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 29, 2023

Good sales and negotiations. Actually follow thru on what was agreed upon was not there however. Should have delayed until I had the agreed upon maintenance IN WRITING. Like the More

by 86olp7859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe
Report | Print
Dec 31, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave us your honest feedback. We value each and every customer and value the opportunity to rectify any situation when we have come up short in our customer service. We would value the opportunity to discuss your experience further. At your convenience, please contact me on my direct number, 704-979-7613.. We look forward to hearing from you soon. Vernita, Customer Relations Manager

December 29, 2023

We had a great car buying experience at Hendrick Toyota Concord. We were greeted and assisted very quickly. Our salesperson Andrew was great to work with, very patient, knowledgeable and responsive. More

by Kelcarrickhoff
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Report | Print
Dec 31, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

1
...
29
30
31
...
117