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Hendrick Toyota Concord

Concord, NC

4.8
1,132 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,132 reviews

August 30, 2023

Always great service from Chris and Hendrick Toyota of Concord. I needed a battery as I was leaving for a trip in 2 days. Chris got me in the same day and in less than an hour I was out the door. More

by rickd7839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Sep 04, 2023 -

Hendrick Toyota Concord responded

Thank you for the great review for your service visit with Chris Garzone. We look forward to providing you the same 5 Star experience next time. Vernita, Customer Relations Manager

August 25, 2023

Dealt with this dealer many years and always have been happy. This time I was disappointed. Salesperson,Shelly is great. Can’t say the same for the guy who tried to close the deal. I was looking at two, o More

by rwenzel54481
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shelly Rivera
Aug 29, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to share your recent experience with us. We apologize for your disappointing experience and would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613.. Vernita, Customer Relations Manager

August 23, 2023

Hendrick Toyota of Concord is the only place I use to service my cars. Chip Gonion takes excellent care of me and my vehicles. I appreciate all he does for me. Thank you! More

by w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Aug 29, 2023 -

Hendrick Toyota Concord responded

Thank you fro the 5 Star review for your service visit with Chip Gonion at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

August 21, 2023

Nico our service guy was AWESOME! ! He was knowledgeable and kept us updated it throughout the process!! More

by nazariocan03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Aug 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Nico Anatrella at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

August 18, 2023

Great service every time we go! Very nice employees! Very clean facility! Kevin in sales always calls to make sure everything is good and went ok. More

by tishmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Aug 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 18, 2023

Outstanding service department! Chip Gonion has always gone above and beyond and provided excellent service, I highly recommend him! More

by psandlof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Aug 22, 2023 -

Hendrick Toyota Concord responded

We are so happy to read such a great review about Chip Gonion at Hendrick Toyota Concord. Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next visit with us. Vernita, Customer Relations Manager

August 17, 2023

Quick service, friendly, completed in a timely manner, clean environment and professional, and offered suggestions. More

by lasm2nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Aug 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Garzone at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

August 17, 2023

Kevin made it my buying experience easy! Great sales department. Would definitely recommend them to anyone looking to buy a Toyota. More

by Scott G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
Aug 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Scott. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We appreciate the recommendation and look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 17, 2023

Great dealer great service if you need a car this is the place you need to go More

by mcdonaldneal75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Michalec
Aug 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Tyler Pietz at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

August 17, 2023

My experience at the dealership was fantastic! The attentive service and relaxing environment it memorable. More

by Wallperator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Aug 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

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