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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.7
1,153 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,153 reviews

September 14, 2023

Jessicah K. Is the best salesperson at Hendrick Toyota in Concord. She hunted and search for a vehicle for more than a year. I appreciate her looking and locatin More

by Bcso548
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessicah Kean
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September 14, 2023

Very detailed in explaining the process of getting a car and all aspects of what was being done. More

by Big Red Jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito , Anthony Arellano, Brian Worcester, Wael Abdu
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Sep 16, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Brian Worcester at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 12, 2023

Very easy to schedule my service. Actually had to change original appointment, and experienced no problem. Service was done in a timely manner. Friendly staff and they were very helpf More

by williamrash07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
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Sep 15, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Brandon Chestnutt at Hendrick Toyota Concord, William. We look forward to providing you with same 5 Star experience next time. Vernita, Customer Relations Manager

September 12, 2023

she is the best. Mrs Rivera she was very helpful and kind she answered all my questions and she make everything fast and easy... so professional . More

by adamiguel_75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
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Sep 15, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 09, 2023

When I arrived at the service area Christ and the technicians were very welcoming.They were very knowledgeable and professional. Thank you More

by pamira326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
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Sep 13, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Norway at Hendrick Toyota Concord, We look forward to your next visit with us. Vernita, Customer Relations Manager

September 08, 2023

The one hour wait turned out to be about two hours, for an inspection & an oil change. I did have a scheduled appointment. More

by maygood13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
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Sep 10, 2023 -

Hendrick Toyota Concord responded

We are disappointed to learn of your experience here at Hendrick Toyota Concord, but will take this opportunity to improve. We appreciate your candid feedback. We look forward to seeing you again and giving us an opportunity to provide a better experience. Vernita, Customer Relations Manager

September 01, 2023

Great service Jay Moore was very professional and got us in and out quicker than expected. Great job!! More

by Czyhemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
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Sep 04, 2023 -

Hendrick Toyota Concord responded

Thank you so much for your kind words. We are happy to hear that Jay provided you with excellent service at Hendrick Toyota Concord. We look forward to serving you again in the future. Vernita, Customer Relations Manager

August 31, 2023

Reliable Service and customer focused. Will definitely come back for service needs after my warranty expires. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
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Sep 06, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with Justin Dreyer at Hendrick Toyota Concord, Cliff, We look forward to seeing you again. Vernita, Customer Relations Manager

August 31, 2023

Great to work with. Did everything online/text. Showed up, signed papers, and drove off. They didnt try to upsell me when on site, with the exception of extended warr More

by jocox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron, Anthony Arellano, TJ Parris
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Sep 04, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Aaron Truong at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 30, 2023

Very satisfied with the complete service from the first step right to the end. I just recently moved to NC and it is great to know there is a great dealer out ther More

by Rpratt001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany snyder
Report | Print
Sep 06, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Brittany Snyder at Hendrick Toyota Concord, We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

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