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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,131 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,131 reviews

August 02, 2023

Very great Service team as always and very proficient in time and info for service. More

by pmede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Woody Woods
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Aug 03, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

July 21, 2023

I have worked with Jay Moore for years and I am always pleased with the service I receive at this dealership. More

by dwf904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Jul 25, 2023 -

Hendrick Toyota Concord responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for years, and we're delighted to hear that Jay has consistently provided you with excellent service here at Hendrick Toyota Concord. We look forward to continuing to meet your expectations in the future. Vernita, Customer Relations Manager

July 18, 2023

I always get great service at this dealership that I have trusted for more than two decades. I have developed a trusting friendship with service manager Justin Dryer and I know that my car will be serviced o More

by ebailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone, Justin Dreyer
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Jul 21, 2023 -

Hendrick Toyota Concord responded

It's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Justin Dreyer and our team over the years. We appreciate you being part of the Hendrick Toyota Concord family. Vernita, Customer Relations Manager

July 17, 2023

Arthur helped us and he was terrific! I just came in to get a trade-in value on my car and we ended up finding a brand new vehicle for me. It’s my first new car and I couldn’t have done i More

by Jake12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ly
Report | Print
Jul 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Arthur Ly at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

July 14, 2023

The service staff are top notch! Give a holler to Travis when you're there! More

by Leo Mase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone, Abadi Almasri, Travis Enix, Kaileigh West
Report | Print
Jul 17, 2023 -

Hendrick Toyota Concord responded

We are thrilled to hear that our team at Hendrick Toyota Concord has been top-notch,, especially Travis. We can't wait to welcome you back on your next visit. Vernita, Customer Relations Manager

July 13, 2023

The best Toyota Dealership in the area. Ask for Chris "Woody" Woods in Service. He's the best. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernita Reveron, Woody Woods
Report | Print
Jul 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Woody Woods at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

July 13, 2023

Convenient location and very clean. Friendly and courteous people working for this dealership. Your employees are knowledgeable people who know what they are talking about. Thanks for a More

by Eleanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Report | Print
Jul 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with our team at Hendrick Toyota Concord, Eleanor. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

July 13, 2023

Brandon was great and the service was timely. Will continue to come here for service. More

by jks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Report | Print
Jul 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Brandon Chestnutt at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

July 07, 2023

Good help I come back same person thanks for everything great service I want same person next time More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Jul 10, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave us a review, Miguel. We're glad to hear that you received great service at Hendrick Toyota Concord. We appreciate your feedback and look forward to servicing you again in the future. Vernita, Customer Relations Manager

July 06, 2023

The process was smooth and painless. No pressure. Our salesman, Aaron, Was wondering. Very easy to talk to. Made us feel very comfortable. Would highly recommend More

by redmuto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 11, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Aaron Truong at Hendrick Toyota Concord. We appreciate the recommendation and look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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