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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,148 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,148 reviews

May 18, 2023

I have been bringing my Toyotas to Hendrick of Concord since 2000 when they were located further north. They have always provided exceptional and fair service. They are knowledgeable about my car which More

by sandy.kindbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
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May 22, 2023 -

Hendrick Toyota Concord responded

Sandy, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience. We are glad you found this to be the case during your years working with Woody Woods. We appreciate you and your patronage. Vernita, Customer Relations Manager

May 17, 2023

Easy to make and keep appointment. Friendly and fast service. Recommendations but zero hard sell. More

by Rob Neubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot Remember
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May 19, 2023 -

Hendrick Toyota Concord responded

Rob We appreciate your positive review about your recent experience at Hendrick Toyota Concord. We sincerely thank you and look forward to seeing you again soon. Vernita, Customer Relations Manager

May 16, 2023

Brad Treece is the best He is my brother from another mother Hari Bol Good Job More

by Ashok2_usa
Recommend Dealer
Yes
Employees Worked With
Brad Treece
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May 19, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy Brad Treece could meet your expectations! Thank you again for letting us know how he did! We look forward to helping again in the future. Vernita, Customer Relations Manager

May 15, 2023

Service Advisor Nico Anatrella has been great to work with, he was able to get our mutual client in the next day and take care of the repair right away. More

by Richard C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Anatrella
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May 16, 2023 -

Hendrick Toyota Concord responded

Richard, Thank you for the 5 Star review for your service visit with Nico Anatrella at Hendrick Toyota Concord. We appreciate your business and look forward to seeing you again. Vernita, Customer Relations Manager

May 15, 2023

A thorough and experience with good communication. I highly recommend Hendrick Toyota of Concord. Well done. More

by benm1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
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May 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 Star experience the next time we see you. Vernita, Customer Relations Manager

May 14, 2023

Friendly, knowledgeable, helpful and understanding. Worked with me to meet my needs and my budget More

by dscroggs58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ly, Matthew Kaiser
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May 16, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Arthur Ly and Matt Kaiser here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

May 12, 2023

Great service and they Can get you scheduled quickly! These guys are knowledgeable at what they do. More

by Christopher Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
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May 16, 2023 -

Hendrick Toyota Concord responded

Christopher, Thank you for the 5 Star review for your service visit with Justin Dreyer at Hendrick Toyota Concord. We appreciate your business and look forward to seeing you again. Vernita, Customer Relations Manager

May 12, 2023

We had the best experience getting out new Tacoma today with Lamont Perry. An absolute professional and joy to work with. He was clear, consistent and honest through the whole process today. I would highly More

by kerrysp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Herndon, Kyle Aidala, Lamont Perry
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May 16, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Lamont Perry and Kyle Aidala here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

May 10, 2023

Great to deal with. Drove from Florida just to have my car serviced there at Concord Toyota. More

by rutherford713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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May 12, 2023 -

Hendrick Toyota Concord responded

Thanks so much for the feedback. We are looking forward to provide the same 5 star quality service next time! Vernita, Customer Relations Manager

May 08, 2023

Absolutely excellent service from drive up to departure. Chris Norway provided the service all want when taking their auto into a service department. More

by sjohnston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
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May 10, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy that Chris Norway and the team could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Vernita, Customer Relations Manager

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