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Hendrick Toyota Concord

Concord, NC

4.8
1,145 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,145 reviews

April 24, 2023

Jay Moore is the best Hands down ! Great Customer Service, gave me a walk through and serviced my vehicle fairly quickly . I would highly recommend Hendrick Toyota for service on your More

by Hazzel91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Apr 26, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord with Jay Moore. We look forward to our next visit with us. Vernita, Customer Relations Manager .

April 17, 2023

The service teams are always helpful and easy to work with. Travis helped me work through which tires were best for my vehicle. He is great to work with and so nice. More

by mkings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Apr 19, 2023 -

Hendrick Toyota Concord responded

Thank you for this great feedback. We strive for 100% satisfaction, and it is great to see you had such a positive service experience with Travis Enix at Hendrick Toyota Concord. We look forward to helping again in the future! Vernita, Customer Relations Manager

April 17, 2023

The dealership is great. They always make sure I’m taken care of and that I was in and out quickly as possible. More

by Shanshanrii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Apr 19, 2023 -

Hendrick Toyota Concord responded

Shanshanrii, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord. We look forward to your next visit with us. Vernita, Customer Relations Manager

April 16, 2023

I just purchased a 2023 Rav4 Limited. The service was great and my salesman, Todd Moore, was very knowledgeable and extremely helpful in settling on my final purchase. He was the ultim More

by jfowler1989
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Moore
Apr 18, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your sales experience with Todd Moore here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 14, 2023

I purchased a truck on March 5th, 2023. I have bought several vehicles from several dealerships over the years. This was one of the best experiences I have ever had with any dealership. A More

by mbarlowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Breidinger
Apr 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your sales experience with Bob Breidinger here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 12, 2023

Took my car in for a state inspection. It "failed" on window tint that has been on the car for 5 years. So I get to pay for their faulty tools. Took it to another shop down the street that More

by robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Apr 17, 2023 -

Hendrick Toyota Concord responded

Robb, Thank you for taking the time to share your recent experience with us. We apologize for your disappointing experience and would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager

April 05, 2023

Excelent service Friendly Informative Chloe excelent in customer service Pront service and expeditious Nice waiting area More

by danielsen.marie
Recommend Dealer
Yes
Employees Worked With
Chloe, Todd Moore
Apr 07, 2023 -

Hendrick Toyota Concord responded

Thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 04, 2023

Great service. They were professional and the work they do on your vehicle is done with care. Their service techs treat you well. Ryan Reece is a top notch guy. My More

by cnads1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Burkhart and Vernita Reveron, Jay Moore
Apr 07, 2023 -

Hendrick Toyota Concord responded

Thank you so much for your wonderful review, kind words and recommendation for our team! It means a lot to all of us and we are so happy to have you as part of our Hendrick Toyota Concord family!

April 03, 2023

Ryan was great as always. They always do a good job of servicing my 4-Runner More

by smiley2866
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Apr 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Ryan Cawley. We look forward to seeing you again. Vernita, Customer Relations Manager

March 31, 2023

Purchased a new Sienna this week. Todd Moore was a great sales associate. Not pushy, and zeroed in on my preferred means of communications. Almost everything was handled via text and More

by jmhenderson443
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Moore
Apr 03, 2023 -

Hendrick Toyota Concord responded

Thank you for the awesome review for your sales experience with Todd Moore here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

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