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Hendrick Toyota Concord

Concord, NC

4.8
1,132 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,132 reviews

February 02, 2023

Outstanding service down the line, from the ease in making an appointment to the courteous and professional staff. I was amazed that they were able to complete the major repair job my car required the More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Feb 05, 2023 -

Hendrick Toyota Concord responded

Jack, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Jay Moore. We look forward to seeing you again. Vernita, Customer Relations Manager

February 01, 2023

Friendly staff, excellent service. I like that they accept service coupons from other Toyota dealer. Definitely will come back here again. More

by Hoahuynhchau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph De Torre
Feb 04, 2023 -

Hendrick Toyota Concord responded

W strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Joseph DeTorre. We hope to be of service to you again in the future. Vernita, Customer Relations Manager

February 01, 2023

I was taken on of my scheduled maintenance appointment. Service Advisor Jonathan was courteous and professional. He notified me when my vehicle was ready. The facility was clean . Will definitely keep retu More

by cdanar01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Wirz
Feb 04, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Jonathan Wirz. We hope to be of service to you again in the future. Vernita, Customer Relations Manager

January 28, 2023

Everyone in the service department is knowledgeable, friendly and courteous. They take very good care of my vehicle. I wouldn't take my care anywhere else to be serviced. More

by canada.48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Jan 31, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord. We look forward to your next visit with us. Vernita, Customer Relations Manager

January 27, 2023

Excellent service. Professional staff. Quick get in and out. Very informative of what needs to be taken care of. More

by Boblawson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Jan 30, 2023 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about your service visit us, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Concord! Vernita, Customer Relations Manager

January 26, 2023

Jay Moore provided excellent service and care for my vehicle. He has earned my trust and I will look to him for my future vehicle service needs. More

by fourhouse42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Jan 27, 2023 -

Hendrick Toyota Concord responded

Thank you very much for a great review! We are glad to know Jay Moore has earned your business. We look forward to seeing you again. Vernita, Customer Relations Manager

January 26, 2023

Service was prompt, friendly and efficient. The promotion was good too. The also honored a warranty. More

by mikesbrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Jan 29, 2023 -

Hendrick Toyota Concord responded

We're so glad to hear you had a positive experience at Hendrick Toyota Concord! If there's anything else we can do, don't hesitate to reach out! Vernita, Customer Relations Manager

January 24, 2023

They did a good job fixing my car. The courtesy vehicle took me to the mall so I wouldn’t be bored while waiting. More

by Keithlowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer, Travis Enix
Jan 26, 2023 -

Hendrick Toyota Concord responded

Thank you very much for a great review! It make us happy to receive your compliments and appreciation. We are glad to know our team had earned your business. We look forward to seeing you again. Vernita, Customer Relations Manager

January 20, 2023

We can not say enough good things about our car buying experience here. We are not regular car shoppers for sure, so there was a steep learning curve. We worked with Amanda Gilliland from the start. Am More

by TA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland
Jan 23, 2023 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about your sales experience with Amanda Gilliland. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

January 20, 2023

I wish you could give more than 5 stars for my service appointment. The Service Advisor (Farrel Tackett) was great keeping me updated on the servicing of my truck. Told me what he would recommend and al More

by keydet73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farrel Tacket
Jan 23, 2023 -

Hendrick Toyota Concord responded

Thank you for sharing such positive feedback. We are thrilled to have Farrel as one of our service advisors, as he's proven to be a very valuable member of the team. If there's anything else we can assist you with in the future, don't hesitate to reach out! Vernita, Customer Relations Manager

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