
Hendrick Toyota Concord
Concord, NC
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Woody, best customer service in that building! ! He and his service rep, peers like Ryan, know how to efficiently, graciously and completely, build the customers trust and confidence. ! He and his service rep, peers like Ryan, know how to efficiently, graciously and completely, build the customers trust and confidence. More
I purchased my Toyota Corolla LE at this dealership in 2015 and only this service department works on my car. I was a work in and waited about two hours but it was very busy that Saturday morning and I w 2015 and only this service department works on my car. I was a work in and waited about two hours but it was very busy that Saturday morning and I was happy that I was able to get my routine maintenance done. I was driving near the dealership and made a decision to see if I could be worked in and I was! Thank you all at Toyota. I did notice that there were no paper towels in the women's restroom and the blow dryers seemed to not be working, More
Professional environment and friendly staff. Joseph Detorre was the best advisor so far. He treated me with respect and took the time to explain features on my RAV4. Wish I could only work with Joseph Detorre was the best advisor so far. He treated me with respect and took the time to explain features on my RAV4. Wish I could only work with him. Such a kind man. More
Very professional treatment. I would like to see more promos for oil changes. My only question was concerning the fact my battery failed the test but it is only 6 months old, s I would like to see more promos for oil changes. My only question was concerning the fact my battery failed the test but it is only 6 months old, still under warranty and has the same cold cranking amps as the original equipment. More