Back

Hendrick Toyota Concord

Concord, NC

4.8
1,132 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,132 reviews

January 03, 2023

very good service, but waited on site a little bit longer than i was told of More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Jan 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the review, Bill. We hope tp see you again. Vernita, Customer Relations Manager

January 02, 2023

I was seen as a work in for state inspection and burned out tag lights after getting a warning from police the night before. I was worked in expediently, kept informed thru the process and had a friendly c More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Haynes, Tyler Miller
Jan 04, 2023 -

Hendrick Toyota Concord responded

William, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Vernita, Customer Relations Manager

December 30, 2022

Just ok nothing to tell mom about or someone or to jump all around world. More

by Cat28081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Payne 2 stars
Jan 01, 2023 -

Hendrick Toyota Concord responded

We appreciate the feedback. we hope to see you again. Vernita, Customer Relations Manager

December 30, 2022

Busy service department given it was between Xmas and New Years but plenty of service advisors available and the work was done in the timeframe I was told when I checked in. The service advisor kept me infor More

by PopPopMcD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Jan 01, 2023 -

Hendrick Toyota Concord responded

Thank you very much for a great review! It make us happy to receive your compliments and appreciation. We are glad to know our team has earned your business. We look forward to seeing you again. Vernita, Customer Relations Manager

December 29, 2022

Had Camry serviced today. Excellent service as usual. Brandon was very friendly and knowledgeable,as all advisors have been. He explained what was recommended, what was done More

by Beckster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Jan 01, 2023 -

Hendrick Toyota Concord responded

Thank you very much for a great review! It make us happy to receive your compliments and appreciation. We are glad to know Brandon Chestnutt has earned your business. We look forward to seeing you again. Vernita, Customer Relations Manager

December 28, 2022

They were great Justin got me in and out in no time I will be back. More

by shaneflake
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Dec 30, 2022 -

Hendrick Toyota Concord responded

Hi Shane, We are so happy to read such a great review about Justin Dreyer here at Hendrick Toyota Concord ! Thank you for the feedback. We look forward to your next visit. Vernita, Customer Relations Manager

December 22, 2022

Yes I am pleased. Excellent sales help. Salesperson highly knowledgeable of availability and options on Prius. When picking the car up, the administrative process was More

by Kasperllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Larson
Dec 24, 2022 -

Hendrick Toyota Concord responded

We are so happy to read such a great review about the team here at Hendrick Toyota Concord. Thank you for the feedback. We look forward to seeing you again for all your automotive needs. Vernita, Customer Relations Manager

Dec 24, 2022 -

Kasperllc responded

Kaitlyn Larson did a great job in finding a car for us - no small feat considering the lack of inventory in the US. She also provided exceptional service in handling the administrative process of the sale and in setting up Serius radio, insurance, and a host of other details. She deserves a raise!

December 19, 2022

From purchasing a vehicle to having work done on the service dept they are top notch! I will tell you they are reliable and do a great job. More

by K k ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland, Travis Enix, Kevin Nguyen
Dec 21, 2022 -

Hendrick Toyota Concord responded

We appreciate the review for your service experience at Hendrick Toyota Concord. We hope to see you again. Vernita, Customer Relations manager

December 19, 2022

Great purchase experience! !! My wife loves the new 4 Runner and we are very thankful for everyone that helped in this process. More

by MICHAEL.SISCOE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Larson, Chris Herndon, TJ Parris
Dec 21, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your sales experience with T J Parris here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

December 16, 2022

Service is as always outstanding. The department called me to remind me that i needed to come in. And did the 5000 mile checkup in record time. More

by Jbroyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaileigh West
Dec 19, 2022 -

Hendrick Toyota Concord responded

We appreciate the 5 Stars for your service visit with here at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

...
46
...