Hendrick Toyota Concord

They identified why I felt an unusual vibration in my new tires. Balanced. Rotated. Fixed. tires. Balanced. Rotated. Fixed. More

Had the pleasure of meeting Jennifer Jones that displayed great customer service! I bought a car! great customer service! I bought a car! More

Woody, best customer service in that building! ! He and his service rep, peers like Ryan, know how to efficiently, graciously and completely, build the customers trust and confidence. ! He and his service rep, peers like Ryan, know how to efficiently, graciously and completely, build the customers trust and confidence. More

jonathan was very professional and friendly. He called when the car was ready for pickup. The service was finished in the estimated time. He called when the car was ready for pickup. The service was finished in the estimated time. More

I purchased my Toyota Corolla LE at this dealership in 2015 and only this service department works on my car. I was a work in and waited about two hours but it was very busy that Saturday morning and I w 2015 and only this service department works on my car. I was a work in and waited about two hours but it was very busy that Saturday morning and I was happy that I was able to get my routine maintenance done. I was driving near the dealership and made a decision to see if I could be worked in and I was! Thank you all at Toyota. I did notice that there were no paper towels in the women's restroom and the blow dryers seemed to not be working, More

Professional environment and friendly staff. Joseph Detorre was the best advisor so far. He treated me with respect and took the time to explain features on my RAV4. Wish I could only work with Joseph Detorre was the best advisor so far. He treated me with respect and took the time to explain features on my RAV4. Wish I could only work with him. Such a kind man. More

Very professional treatment. I would like to see more promos for oil changes. My only question was concerning the fact my battery failed the test but it is only 6 months old, s I would like to see more promos for oil changes. My only question was concerning the fact my battery failed the test but it is only 6 months old, still under warranty and has the same cold cranking amps as the original equipment. More

Excellent as always! Treated like family. Wouldn't think of taking my Toyota anywhere else! Treated like family. Wouldn't think of taking my Toyota anywhere else! More

very good service, but waited on site a little bit longer than i was told of than i was told of More

I was seen as a work in for state inspection and burned out tag lights after getting a warning from police the night before. I was worked in expediently, kept informed thru the process and had a friendly c out tag lights after getting a warning from police the night before. I was worked in expediently, kept informed thru the process and had a friendly check out experience. Work was competed to my total satisfaction. Excellent work Hendrick Toyota of Concord! More