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Hendrick Toyota Concord

Concord, NC

4.8
1,132 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,132 reviews

November 09, 2022

Excellent customer service and quality care. Brad Treece always makes me feel comfortable, welcome and confident in the sevices that are provided for my vehicle. More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Treece
Nov 11, 2022 -

Hendrick Toyota Concord responded

We're glad to hear you enjoyed your recent service visit with Brad Treece at Hendrick Toyota Concord. Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Vernita, Customer Relations Manager

November 07, 2022

It was great would definitely recommend these guys are top notch will take my toyotas nowhere else More

by shaneflake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Justin Dreyer
Nov 09, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Justin Dreyer. We hope to see you again. Vernita, Customer Relations Manager

November 02, 2022

Great shopping experience! ! Shout out to my salesman Devon Ballard for helping me get my new ride!! More

by velasquezgeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ballard
Nov 03, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Devon Ballard here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

November 02, 2022

Woody is awesome. Great service form the service team. Will be back soon for all my service needs. More

by Creightonbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woods, Aaron Troung, TJ Parris
Nov 03, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Woody woods. We look forward to seeing you again. Vernita, Customer Relations Manager

November 02, 2022

Great customer service and work done in a timely and correct manor.I will use their services again. More

by Classyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Nov 03, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

October 20, 2022

I have to say this was the absolute most amazing car buying experience ever for me. Jessica was amazing in the attention, the care, and the willingness to make sure I was 100% taken care of and satisfie More

by jcarrasco2863
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica McClellan
Oct 23, 2022 -

Hendrick Toyota Concord responded

Juan, we're happy you found our staff to be so supportive here at Hendrick Toyota Concord & thank you for the 5 stars for your sales experience with Jessica McClellan. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Thank you so much again for your feedback! We hope you have a great day.

October 18, 2022

Jessicah Kean is fabulous. I have purchases a total of 7 vehicles from her. She understands that time is very valuable and always has everything ready the day I buy, so I can More

by Maddysmomnc07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessicah Kean
Oct 21, 2022 -

Hendrick Toyota Concord responded

Thank you for the awesome review for your sales experience with Jessicah Kean here at Hendrick Toyota Concord. We appreciate you and your continued business. Vernita, Customer Relations Manager

October 12, 2022

If it wasn't for our personal service advisor Chip G. I would be looking for a closer dealership. He has always given us exceptional service. More

by Wbillings50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Oct 14, 2022 -

Hendrick Toyota Concord responded

Thank you for sharing such positive feedback. We are thrilled to have Chip Gonion as one of our service advisors, as he's proven to be a very valuable member of the team. We look forward to your next visit! Vernita, Customer Relations Manager

October 10, 2022

Great customer service they gat us the car that we were looking for over all great service. More

by Dguerrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ballard, Kenny Leon
Oct 13, 2022 -

Hendrick Toyota Concord responded

We appreciate the positive feedback! We're glad to hear that you had a great sales experience with Devon Ballard. He is a valuable member of our team. We look forward to seeing you again for all your automotive needs. Vernita, Customer Relations Manager

September 24, 2022

This was a new experience for me. Buy a new vehicle over the internet and phone could have been stressful, but Devon made it very easy. I flew from Arkansas to pick up my new car an More

by lnwarren68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Devon Ballard
Sep 28, 2022 -

Hendrick Toyota Concord responded

Thank you for your kind words! We aim to provide a stress-free experience for our customers, and to make the process as smooth as possible. We're happy to hear that this was the case for you working with Devon and Nick. We hope to be of service to you again in the future. Vernita, Customer Relations Manager

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