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Hendrick Toyota Concord

Concord, NC

4.8
1,315 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,315 reviews

November 10, 2023

Jay Moore provided exceptional service. It was quick, excellent, and transparent. A top-notch experience from start to finish. I highly recommend! More

by HFlood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Nov 11, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Sar review for your service visit with Jay Moore at Hendrick Toyota Concord. We appreciate your recommendation and look forward to your next visit with us. Vernita, Customer Relations Manager

November 09, 2023

My salesperson was Terra Neal and she was amazing! I would highly recommend asking for her if you are looking for a Toyota. She is kind, patient, down to earth and not pushy at all. More

by lfwtea3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Onterra (Terra) Neal
Nov 11, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Terra Neal at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 08, 2023

Amanda, our salesperson, was very professional. She was also patient in explaining car's features More

by Tiapatricia2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland, Kyle Aidala
Nov 10, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Amanda Gilliland at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 04, 2023

I hade a great experience with the dealership. I purchased a 2024 Camry XSE and am very happy with it. My sales person was Amanda Gilliland and she made the purchase process very easy. Thank yo More

by chuneycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Treece, Service Department , Ryan Cawley, Amanda Gilliland, Matthew Kaiser
Nov 08, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Amanda Gilliland at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 04, 2023

Great customer service at Toyota of Concord by Jay Moore. Great communication of service to be performed. Arrived hours earlier than my scheduled appointment and was taken right in and service completed in More

by toddnkelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Nov 08, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

November 04, 2023

I always call Chris Garzone. He always gives me good advice. Great experience, only took one hour. More

by Sueann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Nov 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the review, Sueann. We look forward to your next visit with us. Vernita, Customer Relations Manager

November 03, 2023

Being from out of state and having a minor problem on my 2023 Camry took care of it in an efficient manner!! Thanks More

by bezzl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Anatrella
Nov 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the review We look forward to your next visit with us. Vernita, Customer Relations Manager

November 03, 2023

Customer attention is excellent. Dealer is very clean, the personal who works there are very polite. I will highly recommended this dealer !! More

by nancy.romero77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Amatrella
Nov 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the review, Nancy. We look forward to your next visit with us. Vernita, Customer Relations Manager

November 01, 2023

Chris and Brittany were very helpful today. They both handled my vehicle need quickly and effectively. I appreciate their kindness. More

by jmulchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, Chris Haynes
Nov 02, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Haynes and Brittany Snyder at Hendrick Toyota Concord. We look forward to providing you the same 5 star experience next time. Vernita, Customer Relations Manager

October 28, 2023

I am always grateful for the consistent quality service I receive from Hendrick Toyota of Concord that begins with my Service Advisor, Mr. Chip Gonion. He is extremely courteous, professional, knowledgeable, More

by BluePhi79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Chad McDaniel
Nov 01, 2023 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent service experience with Chip Gonion and the team at Hendrick Toyota Concord. We sincerely thank you for the review and look forward to seeing you again. Vernita, Customer Relations Manager

Nov 02, 2023 -

BluePhi79 responded

You are very welcome and thank you!

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