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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,132 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,132 reviews

February 27, 2025

Always easy to schedule maintenance. Service and checkout/payment process is quick and easy as well. More

by phippsc49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danya McBee
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Mar 02, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Danya McBee. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 25, 2025

Our sales person Andrew was a great guy. He was very informative on all the aspects of the vehicle. He did excellent job of displaying the features on the truck that we were looking to purch More

by Stevelykins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
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Feb 25, 2025 -

Stevelykins responded

Great team to work with, from the salesman to the finance guy smooth transition on my purchase.

Feb 26, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 24, 2025

Had my truck in for service and when we went to pick it up our service representative Jay Moore helped my wife sync her phone to her Toyota 86. The service technician kept me informed about the service More

by rusurfin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
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Feb 27, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to seeing you again. Vernita, Customer Relations Manager

February 21, 2025

Jake Crisci did an amazing job taking care of my Land Cruiser he even got me dropped off at work More

by Chris Haynes
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
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Feb 23, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jake Crisci, Chris. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 21, 2025

Excellent service, knowledgeable staff, very detailed and thorough with what needed to be repaired, the cost and time to complete More

by gryzz08
Recommend Dealer
Yes
Employees Worked With
Trent Slater
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Feb 24, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 19, 2025

Friendly staff, supportive of their customers. Clean waiting area. Convenient hours. Quality service/repair work. More

by RuthieAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
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Feb 21, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Travis Enix. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 19, 2025

I trust the service team and their recommendations. Service department is spot on. Very appreciative of their knowledge More

by jonesdianna805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, Jay Moore, Woody Woods, Justin Dreyer, Steven Spooner
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Feb 21, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 14, 2025

It was a great experience and I was shocked the wait time for my car to be completed wasn’t long. More

by Bevtyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
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Feb 18, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt, Becky. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 12, 2025

Always great service since my 2016 purchase! Team in service is always helpful and professional. Will purchase next vehicle from this dealership. More

by dhbrown44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
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Feb 17, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 08, 2025

Had a great experience purchasing 2025 Toyota RAV4 Hybrid. Got what I wanted and vehicle arrived earlier than expected. I enjoyed working with Maddie K. And sales manager YL. Second purchase from thi More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Kerrigan , Wael Abdu, Branden Payne
Report | Print
Feb 12, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Maddie Kerrigan at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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