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Hendrick Toyota Concord

Concord, NC

4.8
1,145 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,145 reviews

June 02, 2022

Always great service. In and out very quick this visit. Service rep was super friendly and kept me updated. More

by scasmith3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Spooner
Jun 04, 2022 -

Hendrick Toyota Concord responded

Thank you for this great feedback. We strive for 100% satisfaction, and it is great to see you had such a positive service experience Hendrick Toyota Concord. We look forward to helping again in the future! Vernita, Customer Relations Manager

May 28, 2022

I've bought my last 3 cars from Toyota of Concord and it's always been a great car with a great experience, My service tech Woody is the best! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woods
May 31, 2022 -

Hendrick Toyota Concord responded

Thank you for the review, Deb. We appreciate you and your business. Vernita, Customer Relations Manager

May 23, 2022

We have been servicing our Toyotas here since 2006. Our experience has always been excellent, so never a need or desire to look else wear. Our service contact Chris Garzone has always exemplified that More

by ncbob43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
May 24, 2022 -

Hendrick Toyota Concord responded

We appreciate the positive feedback! We're glad to hear that you have had a great experience with Chris Garzone over the years. Chris is a very valuable member of our team. We appreciate you and your business. Vernita, Customer Relations Manager

May 18, 2022

I love Hendrick Toyota Concord they always do the right things whenever a take my car to them More

by nlandu_buemanakala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Abadi Almasri, Brandon Chestnutt, Chad McDaniel
May 20, 2022 -

Hendrick Toyota Concord responded

We are so happy to read such a great review about the team at Hendrick Toyota Concord. Thank you for the feedback. We look forward to seeing you again. Vernita, Customer Relations Manager

May 17, 2022

If you are in need of a new car, go to Hendrick Toyota Concord and ask for Jimmy Michalec! He was AMAZING to work with. Very professional, so helpful and kind. I will be referring Jimmy and Hendrick Toyo More

by AdrienneEvans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Jimmy Michalec
May 18, 2022 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We are happy Jimmy Michalec could meet your expectations! We appreciate the recommendation and hope to see you again. Vernita, Customer Relations Manager

May 14, 2022

Pleasant first buyer experience at this dealership! Thank you so much specially to Devon and Anthony who went through every step with me patiently and efficiently! Was treated super well the entire tim More

by ilvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Devon Ballard
May 17, 2022 -

Hendrick Toyota Concord responded

Thank you for this great feedback. We strive for 100% satisfaction, and it is great to see you had such a positive sales experience with Devon Ballard and Anthony Arellano. We welcome you to the Hendrick Toyota Concord family. Vernita, Customer Relations Manager

May 13, 2022

Excellent service! ! The staff was very friendly and professional. Very thorough in explaining the work that needed to be done on my car. More

by Davis5723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
May 15, 2022 -

Hendrick Toyota Concord responded

Thank you for the review. It's great to see that you had a 5 Star service experience at Hendrick Toyota Concord. We hope to see you again. Vernita, Customer Relations Manager

May 13, 2022

The team at Hendrick Toyota was very helpful, courteous, friendly and trustworthy. Jimmy & James in Sales & Michael in Finance were great to work with. Highly would recommend this dealership. More

by alissa.lodahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ramirez, Mike Carpentier, Jimmy Michalec
May 15, 2022 -

Hendrick Toyota Concord responded

Alissa, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your sales experience here at Hendrick Toyota Concord! We look forward to seeing you again for all your automotive needs. Vernita, Customer Relations Manager

May 05, 2022

Fast, friendly service with a job well done. Jim took care of my at the dealership and all went smooth! More

by SM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Poydock
May 07, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Jim Poydock. We look forward to seeing you again. Vernita, Customer Relations Manager

April 27, 2022

The dealership has a great sales, service, and parts department. Everyone is very friendly and treat you with respect. More

by Michael B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Anatrella
Apr 28, 2022 -

Hendrick Toyota Concord responded

Hi Michael, Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Vernita, Customer Relations Manager

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