
Hendrick Toyota Concord
Concord, NC
Filter Reviews by Keyword
By Type
Showing 1,136 reviews
Had an excellent service experience with Travis Enix when I brought my car in with the check engine light on. Travis fixed the slight emission related issue caused by a loose gas cap . Travis fixed the issu I brought my car in with the check engine light on. Travis fixed the slight emission related issue caused by a loose gas cap . Travis fixed the issue and turned off the check engine light in less than 5 minutes with no paper work needed. He sent me on my merry way as a happy customer!! Thanks Travis!! More
Excellent service. Woody was very transparent about the needs and costs of service required. We currently have two vehicles that Hendrick Toyota service regularly. needs and costs of service required. We currently have two vehicles that Hendrick Toyota service regularly. More
Brad my service coordinator was absolutely great. I explained to him the potential appointment conflicts of getting my tires replaced and a doctor appointment. Brad jumped right in and made certain th explained to him the potential appointment conflicts of getting my tires replaced and a doctor appointment. Brad jumped right in and made certain that I was able to get to my doctor's appointment on time. Everyone that helped to make this potential conflict, a smooth transition were awesome. The courtesy transportation drivers engaged in great conversations to and from my appointment. I'm tremendously grateful and satisfied with the service from start to finish. More
Service took a normal amount of time (~45 minutes) and an older lady kept on coming into the waiting room to ask if anyone wanted an update on their car and if anyone had any questions/concerns. Overall good older lady kept on coming into the waiting room to ask if anyone wanted an update on their car and if anyone had any questions/concerns. Overall good experience. More
i was able to drop my car off before work and my advisor Chris Haynes took care of everything for me. I came and picked it up after work, it is so convenient. Chris Haynes took care of everything for me. I came and picked it up after work, it is so convenient. More