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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,145 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,145 reviews

November 01, 2021

Chris Haynes always does a terrific job with my family’s cars. Great advisor to provide honest car advice. More

by tyler24miller24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Report | Print
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review. We look forward to your next service visit with Chris Haynes. Vernita, Customer Relations Manager

November 01, 2021

Service writer Steven Spooner was great. He is very knowledgeable and respectful. I will continue to come back and work with him. More

by laurenpaige277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Spooner
Report | Print
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars, Lauren. We look forward to your next visit. Vernita, Customer Relations Manager

November 01, 2021

Abadi is awesome! He takes the time to answer all of my questions regarding my vehicle. He thoroughly goes over the paperwork and next steps so that I am well informed on what I need to do to keep my vehic More

by avamariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
Nov 03, 2021 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about our team member Abadi Almasri. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Concord! We look forward to see you again. Vernita, Customer Relations Manager

November 01, 2021

Ryan did an amazing job helping me out the other day! Could not have been any easier! More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Report | Print
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars, Ben. We look forward to your next service visit with Ryan Cawley. Vernita, Customer Relations Manager

November 01, 2021

The people over here treat you like family. Very personable and genuinely want to help you. Also, very clean and pleasant to be at. More

by panzers14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Larson, Justin Dreyer
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Nov 02, 2021 -

Hendrick Toyota Concord responded

We're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Vernita, Customer Relations Manager

October 31, 2021

Best and fastest service I've even had Chris always takes good care of me More

by Qtroung0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, April Knabbe, Jay Moore, Travis Morton, Justin Dreyer, Eddie Mojica
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Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the review. We appreciate your business. Vernita, Customer Relations Manager

October 30, 2021

Service advisor Abadi Almasri was very helpful and his advises helped to determine what I want. This is my fifth time and I will continue visit this dealership More

by Mahmoud Salem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Abadi Almasri. We appreciate your continued patronage. Vernita, Customer Relations Manager

October 28, 2021

Absolutely love working with Hendrick Toyota! My family has bought at least nine cars from them over the years and I’ve always had excellent experiences. Highly recommend! More

by Paitence69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 29, 2021 -

Hendrick Toyota Concord responded

Thank you so much for your wonderful review, kind words and recommendation for our team. It means a lot to all of us and we are so happy to have you as part of our Hendrick Toyota Concord family! Vernita, Customer Relations Manager

October 27, 2021

Explained everything really well, worked with me and I was able to get exactly what I wanted. More

by Amber Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Report | Print
Oct 29, 2021 -

Hendrick Toyota Concord responded

Thank you very much for taking your time to give us such great review, Amber! We work really hard to make sure every single one of our customers receive the best service. We are happy to see that reflected with your sales experience with Eric Hall. We hope to see you again soon. Vernita, Customer Relations Manager

October 27, 2021

Justin was a pleasure to do business with. He is very friendly, professional and took his time to explain the service needed and other questions we need. I would highly recommend him. More

by atmj75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Report | Print
Oct 29, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Justin Dreyer. Thank you for the recommendation and we look forward to your next visit. Vernita, Customer Relations Manager

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