Hendrick Toyota Concord

Yes I am pleased. Excellent sales help. Salesperson highly knowledgeable of availability and options on Prius. When picking the car up, the administrative process was Excellent sales help. Salesperson highly knowledgeable of availability and options on Prius. When picking the car up, the administrative process was very smooth, and salesperson covered all details of features on the car. More

From purchasing a vehicle to having work done on the service dept they are top notch! I will tell you they are reliable and do a great job. service dept they are top notch! I will tell you they are reliable and do a great job. More

Great purchase experience! !! My wife loves the new 4 Runner and we are very thankful for everyone that helped in this process. !! My wife loves the new 4 Runner and we are very thankful for everyone that helped in this process. More

Service is as always outstanding. The department called me to remind me that i needed to come in. And did the 5000 mile checkup in record time. The department called me to remind me that i needed to come in. And did the 5000 mile checkup in record time. More

Good service center, thorough inspection and proactive to changing out low amp battery to prevent engine issues. changing out low amp battery to prevent engine issues. More

Efficient, knowledgeable, pleasant staff. Never felt pressured to purchase a vehicle. Was given information to make an informed decision. , Never felt pressured to purchase a vehicle. Was given information to make an informed decision. , More

It took 2:30 hours to change oil even with an appointment. I don’t think this is reasonable. appointment. I don’t think this is reasonable. More

Good experience with sales staff. They worked hard to make sure we were satisfied. Toyota finance did have the best interest rate, however their process for getting approval for Toyo They worked hard to make sure we were satisfied. Toyota finance did have the best interest rate, however their process for getting approval for Toyota credit requires them to run your credit 3 different times which results in 3 hard inquiries on your credit report. Not happy about that at all. If I buy another Toyota I will go through my local credit union. More

Excellent service with Chip again. I appreciate him checking to see if I need anything else done to my vehicle. I'll be back in 5K miles for oil change service. I appreciate him checking to see if I need anything else done to my vehicle. I'll be back in 5K miles for oil change service. More

Brad offered good service. Truck got fixed quicker than expected. I will keep coming back. Truck got fixed quicker than expected. I will keep coming back. More