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Hendrick Toyota Concord

Concord, NC

4.7
1,167 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,167 reviews

September 06, 2018

Keshon Wilson and Hendrick Toyota are always on point.! I would highly and recommend anyone to only Hedrick Toyota. They make you feel like family. Keshon Wilson was absolutely great. He does not pressure y More

by CGIBSON007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Parker, Keshon Wilson
Nov 02, 2018 -

Hendrick Toyota Concord responded

Cgibson007, your wonderful feedback and rating mean a lot to us. Keshon is a great asset to our sales team and we are happy you are apart of the Toyota family. Vernita CRM

September 03, 2018

Great salesman Keshon was great to deal with during our new car purchase it was because of him that we bought the car highly recommend Keshon and this dealer if y More

by Dewey L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keshon Wilson
Sep 24, 2018 -

Hendrick Toyota Concord responded

Hi Dewey, Thank you so much for your positive comments about Hendrick Toyota Concord and Keshon! Vernita Customer Relations Manager

September 02, 2018

Excellent The service was excellent! We appreciate all of Shelly’s help with making sure we received the payment as close as we needed it to be. She explained More

by ward, sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Marty Waddell
Nov 02, 2018 -

Hendrick Toyota Concord responded

Sandy, your wonderful feedback and rating mean a lot to us. We are glad Shelly met all of your needs. She is a asset to our team and we are glad you are happy with your 4Runner. Vernita CRM

August 31, 2018

Service Visit I’ve had my Toyota Prius serviced here since 2009. I’m pleased with the service I receive and especially like working with Chip Gonion. More

by Ellen1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Sep 24, 2018 -

Hendrick Toyota Concord responded

Hi Ellen, Thank you for taking the time to leave a review for us at. We're happy we continue to meet your expectations! Chip is one of the many great employees here at Hendrick Toyota Concord. Vernita Customer Relations Manager

August 30, 2018

Routine maintenance is a breeze I like the ease and convenience of making my appointment online, and appreciate the email reminders. The service area opens at 7am which fits my sched More

by deniseNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski
Nov 02, 2018 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent experience with us! Vernita CRM

August 26, 2018

Exceptional Dependable, reliable, creditable and economical and hospitable! Despite the crowd that early in the morning, they honored my 7:45am appointment and More

by Bestcustoner73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Morgan, Matt Baranoski
Nov 02, 2018 -

Hendrick Toyota Concord responded

Hi Bestcustoner73, thank you so much for your positive comments about Hendrick Toyota Concord! Vernita CRM

August 25, 2018

Professional experience Enjoyed working with Claude and Darren. Both impressed us. Worked with Claude the most and he was a 10 especially compared to a couple others we encou More

by Retireecouple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude in sales and Nick in finance, Dave Parker, Darren Miskelly
Nov 02, 2018 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent experience with us! Vernita CRM

August 23, 2018

Bad service I bought my 2016 Camry se from this Toyota location. I do my monthly maintenance here as well. Justin dreyer was my service advisor. I recently got m More

by Jesse11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dreyer
Nov 02, 2018 -

Hendrick Toyota Concord responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Justin has been counseled. Vernita, CRM

August 22, 2018

Review rating I am very excited about the purchase of my new Toyota Camry! The sales staff and dealership are exceptional and I would highly recommend them to my f More

by Benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Velasquez
Nov 02, 2018 -

Hendrick Toyota Concord responded

Benjamin, we are glad we could help! Vernita CRM

August 21, 2018

The salesperson Noel McKenzie. Noel is such a people person! He has a great personality, and very efficient with the sales process. I would definitely recommend him to any of my fri More

by Cagle.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barnhardt, Noel McKenzie
Nov 02, 2018 -

Hendrick Toyota Concord responded

Cagle.123, we are so happy to read such a great review about Hendrick Toyota Concord! Vernita CRM

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