
Hendrick Toyota Concord
Concord, NC
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Excellent Service provided by Hendrick Toyota. Will return for all future service just as I have for all previous service with both of our cars. Service provided by Hendrick Toyota. Will return for all future service just as I have for all previous service with both of our cars. More
Excellent professionalism. All very friendly and knowledgeable about the vehicles. Finance had everything done in advance so when I came back with my wife, all I had to do was All very friendly and knowledgeable about the vehicles. Finance had everything done in advance so when I came back with my wife, all I had to do was sign all the necessary paperwork. More
Best Dealership in the Concord/Charlotte Region Hendrick Toyota is a first class dealership. From my early experience in the service department to the sales department this past November, Hendrick T Hendrick Toyota is a first class dealership. From my early experience in the service department to the sales department this past November, Hendrick Toyota always went above and beyond to meet my needs. My experience with Keshon was so wonderful I sent my parents to him to purchase their new Highlander. Keshon (sales) and Oliver ( service) always answer my calls even on their days off. I am one happy customer! Thank you Hendrick ! More
Positive Experience with Hendrick Toyota I was pleased with the service I received while working with Ryan Crawley. It is always a pleasure and joy working with Ryan. I always have a positive I was pleased with the service I received while working with Ryan Crawley. It is always a pleasure and joy working with Ryan. I always have a positive experience with Hendrick Toyota. I would recommend this dealership to family and friends for good service and resolution of all vehicle issues. More
Excellent Service! My fiancé and I received excellent service all around when we came in to find myself a car last minute! Thanks to Keshon. He helped us find the right My fiancé and I received excellent service all around when we came in to find myself a car last minute! Thanks to Keshon. He helped us find the right car with an the payment we were looking for. We will recommend Hendrick Toyota to family/friends! More
A very pleasant and friendly experience Our sales rep., LaChrisha, was very personable, friendly and knowledgeable. We sat down and chatted. She got an idea of what we were looking for, fea Our sales rep., LaChrisha, was very personable, friendly and knowledgeable. We sat down and chatted. She got an idea of what we were looking for, features and how much we were wanting to spend. Also, as we were waiting, several times she offered a snack and drive. We had wanted to look at a Corolla, but it was sold before we could get to the dealership. We choose 2 cars to test drive. After the first test drive, LaChrisha said she saw a car that we may be interested in. I test drove the car. After I drove the car, I told her to forget the other car and we would deal with the Camry. LaChrisha was very engaging during the whole process. Our final step was financing where we dealt with Chris Herndon. Ironically, we purchased a 2018 Camry from Chris six months ago just before he went to finance. We had a pleasant experience with him then as well. That is why we went back to this dealership to trade my 2001 Camry. Chris is no less a professional in the finance dept. then when he was as a salesman. The whole experience was the BEST I have ever had...and I purchased plenty of cars in my time. Lastly, LaChrisha set up my Bluetooth and Navigation in the car to my phone. There is no question about where we will go when we need to purchase another car, rather when we will purchase another vehicle. Thanks for the awesome work Hendrick team. More

RAV4 Purchase Shelly was so thoughtful and kept me in the loop during the whole process. Darren found me my dream car and made it happen! Mike was friendly and know Shelly was so thoughtful and kept me in the loop during the whole process. Darren found me my dream car and made it happen! Mike was friendly and knowledgeable. I highly recommend this trio. More
Very pleased Our sales associate, LaChrisha was very knowledgeable about the Chevy Malibu we were purchasing. She was very courteous and an all around pleasant p Our sales associate, LaChrisha was very knowledgeable about the Chevy Malibu we were purchasing. She was very courteous and an all around pleasant person to deal with. I don't want to leave Juan out, he was very professional and gracious to us. A wonderful experience working with a great group of people More
Excellent Customer Service Noel was great! Very friendly and made purchasing my first car an easy process! The customer service I received, was exceptional and professional. Gre Noel was great! Very friendly and made purchasing my first car an easy process! The customer service I received, was exceptional and professional. Great group of people. More
Happy w/ purchase We purchased a used RAV 4 and so far we have been happy with the purchase and the service. Our sales associate, Tyler wqs very patient and knowledgeab We purchased a used RAV 4 and so far we have been happy with the purchase and the service. Our sales associate, Tyler wqs very patient and knowledgeable about our Toyota purchase. Thank you for helping us a find a good car for our teenager. More