Hendrick Toyota North Charleston

Great customer service! The customer service is excellent. They give great details on services needed for your vehicle. Prices are fair and actually gave me a discount on my The customer service is excellent. They give great details on services needed for your vehicle. Prices are fair and actually gave me a discount on my first service. Thanks. More

Good deal Entire staff was very professional . Mark Searcy did a great job. I love my new Toyota Tacoma pickup truck . Takes time to learn all the bells and whi Entire staff was very professional . Mark Searcy did a great job. I love my new Toyota Tacoma pickup truck . Takes time to learn all the bells and whistles , though. More

First Time at Hendrick Toyota Chase, my service POC, was very knowledgeable, helpful, and personable. I thought that he was trying to provide me with only the services needed. Wa Chase, my service POC, was very knowledgeable, helpful, and personable. I thought that he was trying to provide me with only the services needed. Waiting area was clean and comfortable. I will return More

buying a new car Dane Winner and all of the Hendrick Toyota staff made our buying experience a pleasure. thank you for listening to our needs. We love our new van! Dane Winner and all of the Hendrick Toyota staff made our buying experience a pleasure. thank you for listening to our needs. We love our new van! More

Stellar Salesman We had shopped at this dealership some years ago and had such an awful experience that we promised never to go back there. We decided to try again dic We had shopped at this dealership some years ago and had such an awful experience that we promised never to go back there. We decided to try again dice there was a used truck we liked. Our salesman, Mark Searcy, was friendly, professional and thoroughly knowledgeable about the truck we were looking at. He was not pushy and did not pressure us at all. Pressure NEVER works with us!!! We got a great deal on our used truck and will definitely recommend Mark Searcy and Hendricks Toyota to everyone we know!!! If you need a vehicle Mark is the person to help you find just what you need!!!! Thank you Mark! Ben smiles every time he heads out to his truck!!! More

Another “ball” Out of the Park While I’ve had excellent experiences with several of the service technicians, Kody continues to be my go to person. Besides being an outstanding commu While I’ve had excellent experiences with several of the service technicians, Kody continues to be my go to person. Besides being an outstanding communicator who keeps me abreast of any unexpected developments and up coming services due, he continues to go above and beyond. Ditto for Tommy, who is instrumental in squeezing out 322,000 miles on my 93 4Runner. With his guidance, I expect my Avalon to be a high mileage cehicle also. Tommy is always quick to zero in on the problem. To put all of this another way, if we looked at a bell curve where three standard deviations are considered acceptable, Kody and Tommy would be in the 50th percentile of one standard divistion. Furthermore, the dealership deserves a few kudos for its cleanliness, comfort, and overall pleasant atmosphere. The upbeat positive staff is also a plus. More

Awesome service Every time I bring my car in I get great service and this time was no exception! From Tracy who helped set my appointment up and helped me with some Every time I bring my car in I get great service and this time was no exception! From Tracy who helped set my appointment up and helped me with some questions a few days prior to my appointment to my favorite service advisor, Buckley who’s always on top of it keeping in the loop with what’s going on while my car is back and addressing any issues it may have and advising future work. It’s a pleasure to get my oil changed at Rick Hendrick Toyota with their fabulous crew. More

Return for recall service I had to have the rear leaf springs replaced on my 2006 Tacoma due to a recall. I was greeted by my service tech Jessi Muhs at the time of my appointm I had to have the rear leaf springs replaced on my 2006 Tacoma due to a recall. I was greeted by my service tech Jessi Muhs at the time of my appointment. She clearly explained what was to be done and gave an estimate of how long it would take. During my wait she explained that they performed a courtesy inspection of my truck and found a couple of defects that I was unaware of. I asked her to have the service person take care of a couple of them while they were replacing the springs. The entire body of work was done well within the time estimated. Jessi was a pleasure to work with. She was extremely courteous and professional. I would recommend the Hendrick Toyota service department to anyone needing work on their Toyota. More

Got a good deal on a 2018 Rav 4 Salesman Ralph Dawkins was great. He is very polite and kept me informed about all aspects of the sale. He maintain good communications with me even Salesman Ralph Dawkins was great. He is very polite and kept me informed about all aspects of the sale. He maintain good communications with me even when he was not working at the dealership when I contacted him by phone. In general all of the people at the dealership were very nice an professional. Also I got a very good deal on a new 2018 Rav 4 More

Outstanding Service Advisor Andrew was courteous, professional, and knowledgeable when I requested my service on my 2015 Toyota Tacoma. I was very satisfied with my resul Advisor Andrew was courteous, professional, and knowledgeable when I requested my service on my 2015 Toyota Tacoma. I was very satisfied with my results and will always request Andrew on my return maintenance service. More