Hendrick Toyota North Charleston

It was a great experience I had four tires replaced, mounted and aligned and the service was quick and efficient. Carolyn Reetz, the service advisor, was professional. friendl I had four tires replaced, mounted and aligned and the service was quick and efficient. Carolyn Reetz, the service advisor, was professional. friendly and very helpful. I really enjoyed my experience. More

Purchase New Camary Second time I purchased a new car at Hendricks. Purchasing a new car is not one of my favorite things to do but at Hendricks made it somewhat pleasu Second time I purchased a new car at Hendricks. Purchasing a new car is not one of my favorite things to do but at Hendricks made it somewhat pleasurable. The staff are friendly and Very helpful and will probably use them the next time I need to purchase another car More

Jordan is not ready for the position he has My husband traded his automatic corolla for a manual and he drove off the lot with it 6 days ago. Yet Jordan has already had us come back in the offic My husband traded his automatic corolla for a manual and he drove off the lot with it 6 days ago. Yet Jordan has already had us come back in the office multiple times to sign papers he forgot. As well as calling my husband for references. These things should of been taken care of before my husband left. I think he needs a bit more training before he is able to do this on his own. More

New Car Went in for service on my 2016 Rav 4 and ended up with a 2018 Rav 4...Everyone was great!!! Always Wait and Wait but is ok...Love my new vehicle Went in for service on my 2016 Rav 4 and ended up with a 2018 Rav 4...Everyone was great!!! Always Wait and Wait but is ok...Love my new vehicle More

New Tundra Great buying experience. The Team was very professional and courteous. Jordan was outstanding and the Finance process was quick and painless. I highl Great buying experience. The Team was very professional and courteous. Jordan was outstanding and the Finance process was quick and painless. I highly recommend Hendrick Toyota North Charleston. More

MECHANIC BLEW MY ENGINE Worst car service experience EVER!! I had them change the oil on my 2009 camry in September and i ran out of oil on the interstate which caused my eng Worst car service experience EVER!! I had them change the oil on my 2009 camry in September and i ran out of oil on the interstate which caused my engine to blow. This almost caused an auto accident which could've resulted in death or serious injuries. They did the service on 9/8/18 and i ran completely out of oil on 10/12/18. My next scheduled oil change was at 197k and my car had less than 195k miles. Chad Hoover is the perfect example of HORRIBLE customer service. Instead of owning up to the mistake they made during the oil change, he said the oil pan and gasket was the problem due to oil pressure building up. I had the oil pan and gasket installed in March. I HAD MY OIL CHANGE IN SEPTEMBER! If the oil pan and gasket was the problem, my engine would've blown long before I had my oil changed in September. Once I brought up the fact that I had it installed since March, Chad Hoover decides to change the story and says my car is burning oil fast because it's at 200,000 miles. That's a bunch of crap. The mechanics destroyed my engine and they refuse to own up to their mistake. Camrys are built to last and unfortunately the service team at Toyota ruined my engine. The service manager Chad Hoover was extremely rude and this is such a bad way to represent Toyota. I shouldn't have to pay for any damages Toyota caused to my vehicle. This is a disgrace and a sorry excuse for customer service. Please help me reslove this problem I'm very disappointed in a company I trusted 100% with my car...which is now ruined due to a mechanic's failure. I NEED A NEW ENGINE INSTALLE More

Loving My New HL You want a top notch Sales Consultant ask for Katrina. We couldn’t ask for anyone more helpful in deciding on the purchase of our new vehicle. Hendri You want a top notch Sales Consultant ask for Katrina. We couldn’t ask for anyone more helpful in deciding on the purchase of our new vehicle. Hendrick Toyota went above and beyond to get what we wanted. More

Excellent My experience at Rick Hendrick Toyota was very nice. Barry, Robbie and Janet all did a great job. They all worked very hard to accommodate me and my n My experience at Rick Hendrick Toyota was very nice. Barry, Robbie and Janet all did a great job. They all worked very hard to accommodate me and my need to feel confident in the purchase I was about to make. More

Not after yesterday The service yesterday was not good at all the worst experience I have ever had there I want to speak with corporate office on Monday about Jason and j The service yesterday was not good at all the worst experience I have ever had there I want to speak with corporate office on Monday about Jason and jermery in service department More

Lexus IS250 2014 the car was in optimal shape , really easy transaction to buy it and trade in. package extra for coverage with different options to select . thanks the car was in optimal shape , really easy transaction to buy it and trade in. package extra for coverage with different options to select . thanks More