
Hendrick Toyota North Charleston
North Charleston, SC
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Scheduled maintenance I have bringing my truck to Hendrick Toyota North Charleston for more than 5 years. Gerritt has been my sole service advisor for at least the last 3. I have bringing my truck to Hendrick Toyota North Charleston for more than 5 years. Gerritt has been my sole service advisor for at least the last 3. His outstanding service and commitment to ensuring my truck is in good running condition is noteworthy. He has sent up a list of maintenance priorities and continues to coordinate the schedule according to my budget. More
Quick a d effecient. Pleasantly surprised by the availabilities on the weekend on the weekends this dealership has been very busy in past experiences. Did not try and ove Pleasantly surprised by the availabilities on the weekend on the weekends this dealership has been very busy in past experiences. Did not try and oversell me but I formed my of items to watch. More
Ask for Chris Pugh! I visited the Hendrick dealer because I received a letter about possibly refinancing my car etc. I wasn't prepared to make a purchase or trade in my c I visited the Hendrick dealer because I received a letter about possibly refinancing my car etc. I wasn't prepared to make a purchase or trade in my car so I told the sales consultant I would come back the following day. When I returned the following day Chris greeted me right away and was extremely professional yet personable. He quickly determined what needed to be done and made it happen. He was able to get me into a brand new 2018 Toyota CHR. He never made me feel pressured or like I was being sold something I didn't really want or need. He listened to all of my questions and concerns then helped narrow down to the best options for me personally. Not only did he help get me a fair and reasonable price for a vehicle that I love but he was able to do the same on my trade in. Between him and the finance team it was an enjoyable and painless process. I would highly recommend going to him for anything! Additionally, Adam in the Finance department is amazing and made the experience even better! He was professional, patience, personal, and quickly took care of all of my financing needs! He is the man to see! Lastly, I have already had to take my car in for the first service and Jessi was my service advisor. I have never had a better experience with a service advisor anywhere! She is very knowledgeable and does an amazing job of explaining. She answered all my questions in a way that made it impossible to misunderstand. She is the only advisor I plan to work with for any of my service needs. All 3 of these representatives are incredible and highly recommended! The Hendrick family should be very proud to have them representing their name and as a part of the team! More
New Toyota Excellent service and friendliness. Katrina went out of her way to make sure we were happy with our purchase. We got a new car at a good price. Excellent service and friendliness. Katrina went out of her way to make sure we were happy with our purchase. We got a new car at a good price. More
New Camry SE I was led to Hendrick Toyota through the Costco auto program and Danny met us for our appointment. He was very knowledgeable about the car and worked I was led to Hendrick Toyota through the Costco auto program and Danny met us for our appointment. He was very knowledgeable about the car and worked quickly through our purchase. We had one small snag with pricing, but that was quickly rectified and now I am enjoying driving my new Camry! More
Sales person was informative...not pushy..honest with her in Everyone always helpful and professional....she was able to honor my request...felt bad my sales person had to detail my car..sounds like you need mor Everyone always helpful and professional....she was able to honor my request...felt bad my sales person had to detail my car..sounds like you need more help in detail Dept. More
Barry.Braman@hendrickauto.com is Awesome to work with! Barry is great to work with! This is our third purchase with Barry in a little over 3 years. He is patient and wants you to have a great experience. Barry is great to work with! This is our third purchase with Barry in a little over 3 years. He is patient and wants you to have a great experience. Love my new Tacoma! Thanks Barry! More
Routine service Took in my 2013 Sequoia for routine service on a Saturday. I usually go during the week when it;s not as busy. They were busy but the service was exc Took in my 2013 Sequoia for routine service on a Saturday. I usually go during the week when it;s not as busy. They were busy but the service was excellent. My service advisor Andrew was excellent as well got me signed in called me when my vehicle was ready. When I arrived shortly after the call he had everything ready to go, my time was minimal even though thery were busy, More
My New RAV4 Berry and Adam did a great job of getting the deal done. Very pleased with our visit. Good Job Toyota. Thank you very much. JDA Berry and Adam did a great job of getting the deal done. Very pleased with our visit. Good Job Toyota. Thank you very much. JDA More
Phenomenal service The sales staff was personalable and friendly and helped me get situated in a comfortable new car. They worked with my budget and I left feeling like The sales staff was personalable and friendly and helped me get situated in a comfortable new car. They worked with my budget and I left feeling like I received the perfect car. While it’s usually stressful, this was the perfect car-buying experience! More