Hendrick Toyota North Charleston

Great new car buying experience. Went to dealership looking at Tundras based on what I saw on their website. Tyler was very helpful as well as Blake. Got truck for fair price and wasn’t there all day. looking at Tundras based on what I saw on their website. Tyler was very helpful as well as Blake. Got truck for fair price and wasn’t there all day. . More

As quck and painless process I have had buying a new car. Got to out the door price rather than all the detàils which I don't çare about. Got to out the door price rather than all the detàils which I don't çare about. More

Excellent experience. Absolutely no pressure and no “slight of hand” in the Finance Dept. We took two 4Runners for a test drive that included engaging the 4WD. We made a selection and then negotiated a “slight of hand” in the Finance Dept. We took two 4Runners for a test drive that included engaging the 4WD. We made a selection and then negotiated a price. Our wait for approval was less than 10 or 15 minutes, I believe. Being pre-approved by a bank was helpful. More

You have done a wonderful job and service towards my wife’s vehicle and providing transportation to and from her employment once again I thank you and keep up the good work wife’s vehicle and providing transportation to and from her employment once again I thank you and keep up the good work More

Because of a major traffic problem blocking the flow of traffic, I was late for my appointment. However, he was able to get my vehicle taken care in a timely manner. Hendrick is where I take my car for it’ traffic, I was late for my appointment. However, he was able to get my vehicle taken care in a timely manner. Hendrick is where I take my car for it’s service needs. More

special service person: Andrew Bagwell Andrew was the only service person who was so knowledgeable of the toyota product, and who extended himself to find a warrenty which covered a major o Andrew was the only service person who was so knowledgeable of the toyota product, and who extended himself to find a warrenty which covered a major oil leak repair that I required on my 2012 Prius. None of hte other service peopel cared enough to find the warranty- they all sugested that I pay out of pocket, at an austronomical fee or replace the engine. I so appreciate Andrew's effort. Cudos to Andrew Bagwell More

Daniel our sales person made the process very easy. Daniel our sales person made the process very easy. Patrick was fantastic Brian in finance explained everything very well, would highly recommend Hen Daniel our sales person made the process very easy. Patrick was fantastic Brian in finance explained everything very well, would highly recommend Hendrick Toyota for anyone looking to purchase a Toyota vehicle More

Don't waste your time with Danny Marflake or Sara Duncan Tried to purchase a vehicle from this dealership. Was given prices they obviously couldn't do. When you agree on a deal they disappear. Integrity a Tried to purchase a vehicle from this dealership. Was given prices they obviously couldn't do. When you agree on a deal they disappear. Integrity and honesty are not very important. Look elsewhere. So many great Toyota dealerships. This just isn't one of them. More

Over tightening of everything! From the lug nuts to the oi After 6 years of letting Hendricks Toyota service my 2 Toyota’s, and watching them over torque oil filters to lug nuts( stripping lug nuts and studs After 6 years of letting Hendricks Toyota service my 2 Toyota’s, and watching them over torque oil filters to lug nuts( stripping lug nuts and studs and wanting me to pay $100 per lug/stud.$500 a wheel) I will no longer be using them. And after having a “real” mechanic go over my vehicle and change oil, it appears my oil filter hasn’t been changed in at least 20,000 miles! Have they/Toyota even been Changing my oil!? Upset in South Carolina!!! More

Test Drive Coordination Failure - Rude Saleswoman I should have read the reviews first. Similar experience for a customer on 19AUG with this dealership. Called to schedule a test drive for a new La I should have read the reviews first. Similar experience for a customer on 19AUG with this dealership. Called to schedule a test drive for a new Land Cruiser. Called reception, they checked the stock number, verified it was there at the dealership, so I scheduled a test drive. Arrived at the dealership after talking with the sales woman Katrina on the cell on the drive over. She took our information after a brief wait in the lobby, and then let us know that the vehicle was not there. The GM had it on a trip out of town, but we were welcome to come back in a few days. Very matter of fact, no apology. I said that she could have told me that on the phone to save me the drive over. She then made some comment about my rudeness and stormed off to the business office leaving my wife and I in the lobby. I was also surprised that after her outburst, the other employees in the lobby ignored the situation. No manager came to see what was going on. I carried our granddaughter out to the car while my wife went back in to talk to the people at the front desk - the two employees there didn't care. They certainly weren't busy, we were about the only customers there at 1:30pm on 25OCT19. Must have been 10-12 salesmen on the curb when we drove up. We have been Hendrick customers since we first moved here in '03. We've purchased several cars from their Volvo, GM, BMW and Honda shops. First visit to their Toyota shop. We will go elsewhere if we decide on the Land Cruiser. CDR & Mrs W.S. Smith, USN (Ret) More