
Hendrick Toyota North Charleston
North Charleston, SC
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It was ok...salesman was great...finance...not so much. Salesman great...finance part...not so much. They tried to bully and intimidate me into a $2800 warranty. Very aggressive and high pressure. I ended u Salesman great...finance part...not so much. They tried to bully and intimidate me into a $2800 warranty. Very aggressive and high pressure. I ended up standing my ground and getting what I wanted, but wouldn’t want someone who would be fixed on what their “payment” is instead of what the total cost and interest rate are. I don’t see any of my finance people on here...I had Will and when he couldn’t work with interest rate that my credit union offered, I dealt with His boss...Will was fine...Boss...wouldn’t want to deal with again & was so close to walking out. Probably should’ve. More
Great Experience Very pleasant car buying experience with no high pressure tactics. I worked with the online marketing folks first and then with Jennie Z. to purchase Very pleasant car buying experience with no high pressure tactics. I worked with the online marketing folks first and then with Jennie Z. to purchase my new 4Runner. There was no pressure and they seem to care about the customers. The finance rep was a pleasure to work with as well and he explained everything very well and followed up after the paperwork was done. I would definitely recommend Hendrick Toyota in N. Charleston. More
Second timers Almost three years ago, we leased our 2015 Toyota Rav4 with Tyrone at Hendrick Toyota N. Charleston. It was a very good experience. He was very frie Almost three years ago, we leased our 2015 Toyota Rav4 with Tyrone at Hendrick Toyota N. Charleston. It was a very good experience. He was very friendly and really took the time to walk us through the vehicle. I have only had my Toyota serviced at Hendrick and it has always been easy and quick! Last month, we leased a 2018 Toyota Tacoma. Our salesperson was Dane Winner and he was great. He was so thorough when he explained how things worked in the truck! Will Smith was the finance person and he was very quite thorough when explaining the lease and any extras that were being offered. At no time did we feel a high pressure type of sales, nor were we ever rushed through the process. If you are in the market for an automobile, you should give them a chance. They won't disappoint! More
Great experience We had a great experience at this dealership! Everyone was very friendly and we didn’t feel rushed or pressured. All of our options were thoroughly ex We had a great experience at this dealership! Everyone was very friendly and we didn’t feel rushed or pressured. All of our options were thoroughly explained and then decided on our new vehicle. If you’re in need of a new car, definitely go see Eric M. We love our new 4Runner! More
Best car buying experience so far Michael and Alexis made sure to answer all questions and went above and beyond to ensure everything was covered from start to finish. I would/will def Michael and Alexis made sure to answer all questions and went above and beyond to ensure everything was covered from start to finish. I would/will definitely recommend them to friends and family looking for an honest place to buy a car. More
Very good experiance This was my second vehicle I have purchased from Hendrick Toyota within the past 6 months. Very pleased with dealership. Would reccomend to family a This was my second vehicle I have purchased from Hendrick Toyota within the past 6 months. Very pleased with dealership. Would reccomend to family and friends. More
Better than expected Sales person Shelley great, Finance Manager Aesome. No Front floormats provided, Only one key provided, Luggage cover that was in pictures on Sales person Shelley great, Finance Manager Aesome. No Front floormats provided, Only one key provided, Luggage cover that was in pictures on website missing. We were not told of these missing items up front and feel this should have been disclosed. More
Wait after car was ready 2 hours for routine maintenance seems excessive. Then the service person couldn't be found even though car was ready. Sister had to wait about 10 minu 2 hours for routine maintenance seems excessive. Then the service person couldn't be found even though car was ready. Sister had to wait about 10 minutes before the person was found. Service person was helpful, but someone should have been available to check out without having to wait. It appeared to my sister that they were backed up in checking people out once their cars were done. It is possible that the dealership is overbooking routine maintenance. More
Buena atención Excelent atencion en el desler lo recomendaria 100% a mis amistades mi primer carro y por el resto lo haria gracias por la experiencia brindada Excelent atencion en el desler lo recomendaria 100% a mis amistades mi primer carro y por el resto lo haria gracias por la experiencia brindada More
Tire rotation George is always pleasant and easy to work with, I appreciate his willingness to serve. He is quick and efficient, I am always in a rush, so that me George is always pleasant and easy to work with, I appreciate his willingness to serve. He is quick and efficient, I am always in a rush, so that means a lot to me More