Hendrick Toyota North Charleston

Exceptional Service We had an amazing experience at Hendrick Toyota. Shelly and Aaron were amazing. We truly felt welcomed and the helped us get into the vehicle we neede We had an amazing experience at Hendrick Toyota. Shelly and Aaron were amazing. We truly felt welcomed and the helped us get into the vehicle we needed and went above and beyond to make us feel like valued customers. This will not be our last car from Hendrick Toyota. More

Feed Back Appointment only, when did that change? Oil change no longer includes tire rotation? When did that change? I want to see tire rotation be included Appointment only, when did that change? Oil change no longer includes tire rotation? When did that change? I want to see tire rotation be included More

Great experience! First class treatment by the salesman and sales manager! We were able to buy a new truck for a price that I consider to be more than fair! First class treatment by the salesman and sales manager! We were able to buy a new truck for a price that I consider to be more than fair! More

Great Service start to finish. Nicole the Service Advisor was super-great! Really dedicated to customer satisfaction. She made sure I knew what was going on, and kept me up to dat Nicole the Service Advisor was super-great! Really dedicated to customer satisfaction. She made sure I knew what was going on, and kept me up to date with the progress of the service & thoroughly explained any repair options & recommendations.. More

Car Purchase Everything went very well. Michael Graham is a great team member to work with in sales and Blake Hubbard is also really nice and great to work with in Everything went very well. Michael Graham is a great team member to work with in sales and Blake Hubbard is also really nice and great to work with in finance. More

Bad customer service The person I spoke with was named Sara, she was very rude, and not interested in selling me the car I wanted., I live in a another town and she insist The person I spoke with was named Sara, she was very rude, and not interested in selling me the car I wanted., I live in a another town and she insisted on me coming all the way to Charleston to get public info. about a car, that she could have fax to my bank. Buyer Beware! You have to play by their rules!! More

Very satisfied and extremely happy! Once I had expressed my dilemma to Patrick and Eric they embraced my adversity with open arms. They considered my well being and made absolutely sure Once I had expressed my dilemma to Patrick and Eric they embraced my adversity with open arms. They considered my well being and made absolutely sure that I was put into a vehicle that I was comfortable with and even picked out the exact color I wanted. Honestly speaking, I got more than a car; I have a trusted relationship but these two gentlemen as well as Hendrick Toyota of North Charleston. Thanks you guys for everything. More

Not customer friendly No one came to assist me in my 15 minutes extremely hot (98 degrees outside) weather. I sent an email to Alexis about the problem. No one came to assist me in my 15 minutes extremely hot (98 degrees outside) weather. I sent an email to Alexis about the problem. More

Very Good Experience at Toyota of North Charleston On Monday I came to Toyota of North Charleston, and I bought a new Toyota 4Runner. Chris Pugh was our salesman, and Chris did an excellent job showing On Monday I came to Toyota of North Charleston, and I bought a new Toyota 4Runner. Chris Pugh was our salesman, and Chris did an excellent job showing us the various options. He was very patient, since I am not very knowledgeable on cars. He was professional throughout the process, answering all my questions. Chris is a major asset to TNC. Our entire process, including the purchase and paperwork, was superior. Adam was also very helpful and professional. More

Wonderful move into a minivan! Traded in a Highlander for a Sienna minivan for more space. Received a very nice trade in and wonderful service. This is my fourth purchase here and Traded in a Highlander for a Sienna minivan for more space. Received a very nice trade in and wonderful service. This is my fourth purchase here and I will continue to come back! Excellent staff. More