Hendrick Toyota North Charleston

Dealership did ok but too busy to spend with each customer The dealership as a whole was ok. The staff was extremely busy and could have spent more time with each customer. The finance person was pushing extra The dealership as a whole was ok. The staff was extremely busy and could have spent more time with each customer. The finance person was pushing extra packages that were not needed. More

Everyone made my experience of buying a car very pleasant. I was impressed by the professionalism of all I came in contact with. I would go there again and recommend your dealership to my friends. Jennie took I was impressed by the professionalism of all I came in contact with. I would go there again and recommend your dealership to my friends. Jennie took extra time explaining all the features of the car to me. She was excellent I appreciated her taking so much time with me. More

new truck Dylan was very helpful in helping my find the right truck. Wewere able to quickly negotiate a fair price for both the truck and trade-in value for my Dylan was very helpful in helping my find the right truck. Wewere able to quickly negotiate a fair price for both the truck and trade-in value for my mustang. More

Excellent Service with a professional and knowledgable sales person. We are a repeat customer. The service on our 2012 has been excellent. If we decide to purchase with a professional and knowledgable sales person. We are a repeat customer. The service on our 2012 has been excellent. If we decide to purchase a plug-in next year we will return to Hendrick. More

great Great went smooth did most over the phone . Truck was ready when we arrived was out of there in less than a hour so thanks' Great went smooth did most over the phone . Truck was ready when we arrived was out of there in less than a hour so thanks' More

Great Experience It has been many years since I purchased a vehicle. I was expecting the hassle experience. However, we were treated professionally, kind, and pressure It has been many years since I purchased a vehicle. I was expecting the hassle experience. However, we were treated professionally, kind, and pressure free. I felt like my sales consultant and financial associate were fair and forthright. This allowed us to feel more comfortable and confident in the deal we were getting and the process. The carfax report was provided and reviewed with us so we could make the best decision. More

No games ,straight foward,and friendly. This was truly a great buying experience.where past dealerships would give me the run around,tag team,or treat me like I was a kid.this dealership was This was truly a great buying experience.where past dealerships would give me the run around,tag team,or treat me like I was a kid.this dealership was prompt,courteous,and treated me like a person,instead of a number.I left happy instead of mad!they're truly straight foward.I highly recommend this place.ask for gabrellia or danny. More

Great Work Very Customer Friendly and Willing to help. Went out of his way to please. Able to explain faults so it was understood. Great Job! Very Pleased. Very Customer Friendly and Willing to help. Went out of his way to please. Able to explain faults so it was understood. Great Job! Very Pleased. More

bought new truck Janet had helped us a year age in helping us buy a car and when we went back this year we wanted her help again. She has never failed us with help and Janet had helped us a year age in helping us buy a car and when we went back this year we wanted her help again. She has never failed us with help and being honest with us when it comes to what is best for her customers. More

Great Customer Experience I took my Toyota in for an oil change, tire rotation, etc. My service advisor George Sando, at Hendrick Toyota of North Charleston, let me know the ba I took my Toyota in for an oil change, tire rotation, etc. My service advisor George Sando, at Hendrick Toyota of North Charleston, let me know the battery of my car needed attention. I let him know I had just replaced the battery a little over two years ago and asked if he could check with another Toyota dealer in another state where I had the battery replaced. "There may be a warranty left on the existing battery" I remarked. George assured me he would and asked, " Either way do you want the work done?" I said yes. Some time passed and George came back and let me know the records showed some battery work was done but no payment was exchanged for service. I knew I had paid for the battery and asked if he could call the service department at Ira Toyota of Manchester, NH. He again, without hesitation, said he would. At the time of delivery, of the completion of the service work, a faxed receipt for the payment of the first battery from NH had not come through yet. I paid the bill in full with George letting me know he would follow through and any refunds due he would make sure they were applied correctly. I asked for one more thing. " Could you text or call when this was resolved?" What do you think George said? George called me the following day and said we are "all set". Sure enough a refund was deposited into my checking account. This is why I continue to bring my car to a Toyota dealership. Thank you George and the Toyota team for excellence. More