
Hendrick Toyota North Charleston
North Charleston, SC
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Very Professional Katrina took a personal interest in us, no pushing or trying to sell us something we did not want or need. After she talked with us a bit she made som Katrina took a personal interest in us, no pushing or trying to sell us something we did not want or need. After she talked with us a bit she made some suggestions, with her help we found what we wanted, based on our needs, price range and our comfort zone. She then got answers to all the questions we had and got us a great deal. Then working with Adam he took us thru the paperwork taking the time and answering all the questions we had. Its the First time in 50 years of buying cars that I felt as if the people cared about my needs more that a sell. Thanks More
Service Dept. I had no appointment, came in early and Andrew took care of my needs in a quick and timely fashion. No pressure, just honest diagnosis and remedy. I had no appointment, came in early and Andrew took care of my needs in a quick and timely fashion. No pressure, just honest diagnosis and remedy. More
Good service I like when I need service come any time don't need an appointment for example my car need oil change then I went to the dealer told me I have to make I like when I need service come any time don't need an appointment for example my car need oil change then I went to the dealer told me I have to make an appointment More
The Best! Jessi is the best advisor! She is very attentive and always takes care of my vehicle. I never have to worry about to think with her! Jessi is the best advisor! She is very attentive and always takes care of my vehicle. I never have to worry about to think with her! More
Helpful Service Staff We rolled in for a vehicle inspection. A service staff member immediately greeted us and directed to Chad to check us in. Chad was informative and e We rolled in for a vehicle inspection. A service staff member immediately greeted us and directed to Chad to check us in. Chad was informative and even called us when our vehicle was ready. More
A good experience We purchased a 2018 camry after test driving it. A good deal was negotiated for one on the lot with no pressure. The only two complaints I have were We purchased a 2018 camry after test driving it. A good deal was negotiated for one on the lot with no pressure. The only two complaints I have were the $404 "dealer closing fee" and not being given the option (or chance) to decline the $43 "optional expedited tag service fee." More
BEST. CUSTOMER. SERVICE. EVER!!!!! Robbie Cortis operates a first-class service department. My wife and I are Toyota fans for life thanks to this service department. Thanks to all inv Robbie Cortis operates a first-class service department. My wife and I are Toyota fans for life thanks to this service department. Thanks to all involved! Because Dealer Rater won't let me include an abundance of names, thank you Andrew, Paul, Nicole, Buckley, Chad, Chase, Jessi, Carolyn, Chrissie, Kody, Blake, Earl, Will, Kimberly and to everyone involved in the process!! More
Went above and beyond to make the deal We originally stopped by Hendrick Toyota to check on a vehicle prior to purchasing from another dealership, just to compare. It was pouring down rain We originally stopped by Hendrick Toyota to check on a vehicle prior to purchasing from another dealership, just to compare. It was pouring down rain and although things didn't go great at first (long story), Skyler went well out of his way for us. The vehicle had recently been brought in and wasn't on the main lot and Skyler ran probably 5 miles back and forth in the rain, checking on it for us. The next day, we had an appointment to purchase the vehicle from the other dealership, but Skyler was prompt with his communication and did everything he could to get us into the car at the price we were looking for. Not sure how he made it all come together as quickly as he did, but he pulled it off. It's the first time we've used Hendrick Toyota, but we will definitely be back. Can't say enough about this young man and how committed he was to making sure we were pleased. More
Hendrick Toyota was awesome My husband and I had wonderful experience with the dealership. Our salesman Kevin wasnt pushy and very easy to talk with. We had done our homework My husband and I had wonderful experience with the dealership. Our salesman Kevin wasnt pushy and very easy to talk with. We had done our homework so we knew kinda what we wanted. Overall the sale went down well with little negotiation. I love my 4Runner!! More
Will Smith went out of his way. My dealer Will Smith went out of his way to help locate the right vehicle for me. I went in with not good credit and walked out with the car I wanted My dealer Will Smith went out of his way to help locate the right vehicle for me. I went in with not good credit and walked out with the car I wanted and a good start to my new credit filled future. I recommend Will to anyone who is wanting a guy to look out for them. More