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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,241 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,241 reviews

December 20, 2017

No pressure sale 😊 Such a pleasure working with Brittany and Will! They were caring people, who were happy to listen to our needs and answer our questions. We were very More

by Donna3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Brittany Leasor
Dec 21, 2017 -

Hendrick Toyota North Charleston responded

Donna, Congratulations on your new Toyota! Thank you for taking the time to write about your experience. It is wonderful to hear that Will and Brittany were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 20, 2017

Professional and low pressure sales team First tried to work with Fred Anderson but was unimpressed with service team and sales. Had to request a different representative when he suggested th More

by ToyotaPartyBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haneen Sakkijha
Dec 21, 2017 -

Hendrick Toyota North Charleston responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota North Charleston with only the best there is to offer. It’s so nice to hear that Haneen helped to make your experience such a positive one. Enjoy your new Toyota! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 20, 2017

Service Buckley was very helpful to keep repairs within my budget. He communicated the progress of my service and explained what they had found, and what need More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Dec 21, 2017 -

Hendrick Toyota North Charleston responded

Debra, Thank you so much for sharing your experience with Hendrick Toyota North Charleston and Buckley. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Buckley and the team will be thrilled to hear your feedback! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 20, 2017

Fantastic! Great service every time! Friendly staff always eager to help. Jessi Muhs always takes great care of me and my hooptie! I highly recommend this dealer More

by Foxamyymailcom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi Muhs
Dec 21, 2017 -

Hendrick Toyota North Charleston responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota North Charleston with only the best there is to offer. It’s so nice to hear that Jessi helped to make your experience such a positive one. Enjoy your "hooptie"! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 20, 2017

Amazing It was such a great firt experience buying a car. They were pacient to look for exactly what I wanted, and very helpful. I’m very glad with my experie More

by Alemontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graham, Adam Tounkara, Eric Muddiman
Dec 21, 2017 -

Hendrick Toyota North Charleston responded

On behalf us all of us at Hendrick Toyota North Charleston, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michael, Eric and Adam. We will be sharing your feedback amongst our team. Enjoy your new (make/model) and please come visit us again soon! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 20, 2017

great experience it was a pleasure working with Barry it was painless and not a lot of back and forth on the deal. Would send my friends and family to him More

by bettysue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Braman
Dec 21, 2017 -

Hendrick Toyota North Charleston responded

Betty Sue, We couldn’t be happier that Barry provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Hendrick Toyota North Charleston team. We hope you are enjoying your new Toyota, please come back to visit anytime! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 19, 2017

Great Service Came in to look at a car for my son for graduation from college, met our salesman ( Eric) and left there with 2 new 2018 vechiles . What a great exper More

by Maryland Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman, Michael Donoghue
Dec 20, 2017 -

Hendrick Toyota North Charleston responded

Marland Buyer, Congratulations on both of your new Toyotas! Thank you for taking the time to write about your experience. It is wonderful to hear that Eric and Michael were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 18, 2017

Fair and professional. I feel that I was treated fairly and respected. Over all a good dealership. I like and trust Toyota cars because I have driven them over the years. Ve More

by camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skyler Welker
Dec 18, 2017 -

Hendrick Toyota North Charleston responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota North Charleston with only the best there is to offer. It’s so nice to hear that Skyler helped to make your experience such a positive one. Enjoy your new Camry! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 17, 2017

Took way longer than necessary This is the second time I've dealt with this service department in the 6 months I've had my truck. Both visits were for little things, but they are SO More

by TigerEagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice
Dec 18, 2017 -

Hendrick Toyota North Charleston responded

On behalf us all of us at Hendrick Toyota North Charleston, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Chrissie. We are working on improving our process and expanding our facility next year. We will have 35 more service bays and even adding more staff. Thank you for sticking with us as we grow. We will be sharing your feedback amongst our team. Enjoy your Toyota and please come visit us again soon! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 15, 2017

Poor Customer Service They listed a 2014 Tundra crew max in white with damage to rear and denied any knowledge when confronted. General response was also very poor. Wasted More

by Bombguy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Powell, Nicole Soustek
Dec 15, 2017 -

Hendrick Toyota North Charleston responded

On behalf of the Sales team here at Hendrick Toyota, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston 843-797-8000

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