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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,247 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,247 reviews

October 11, 2017

Friendly and prompt Have been servicing my vehicles here for 5 years and never been disappointed. Purchase of my most recent vehicle was smooth and service is always grea More

by Jake15aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Jake15aw, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

October 10, 2017

Car Service Paul got my service all set up, Everything turned out great, my truck was even cleaned up when I got it back, I have a 2001 4 runner for 17 years and More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Dan, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

October 10, 2017

Carolyn was amazing! After running into some warranty issues I had to call Hendrick to get some info about my vehicle. Carolyn was the first person I spoke to and she led More

by Flyboyjuge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Flyboyjuge, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

October 08, 2017

Great experience! Haneen was very professional and committed to get me the best deal possible for my trade and new purchase. Great experience and very pleased with my p More

by Chris29410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally and Kenn, Jason Scott, Haneen Sakkijha
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Chris29410, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

October 06, 2017

Just a name and a number I appreciate people that write reviews, but I typically do not. I purchased a used Toyota 4 Runner on Aug. 3, 2017. The sales and service at the tim More

by C. STOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyrone McDonald
Oct 06, 2017 -

Hendrick Toyota North Charleston responded

Mr. Storey, On behalf of Hendrick Toyota, I would like to apologize for your frustrating experience with our title department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. As per our phone conversation, I am working on a resolution as quickly as possible. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Kimberly Smith Customer Relations Manager 843-818-2573

October 05, 2017

Emergency Rescue With a broken perhaps dangerous part making tremendous noise, service advisor Buckley Fulghum fit me into a packed schedule to safely pick up my child More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Oct 06, 2017 -

Hendrick Toyota North Charleston responded

Mimi, Thank you for your 5 star review! It is encouraging to hear that Buckley and the service team here at Hendrick Toyota North Charleston treated you with fast and friendly service you have come to expect. We strive to exceed your expectations for many years to come. Thank you again and have a fantastic day! Best, Jason Scott General Manager Hendrick Toyota North Charleston.

October 04, 2017

5 k service, Prius 4 Very pleased with Prius 4 service provided by Buckley and the team. Hendricks Toyota provides comfortable areas to read or view TV. You also can pur More

by John and Debra Dinolfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Oct 06, 2017 -

Hendrick Toyota North Charleston responded

Mr. & Mrs. Dinolfo, Thank you for your 5 star review! We appreciate your positive feedback. We're proud to have team members like Buckley who demonstrate our commitment to the best customer service. Please feel free to reach out to us with questions or future service needs. Best, Jason Scott General Manager Hendrick Toyota of North Charleston Jason.scott2@hendrickauto.com 843-797-8000

October 03, 2017

Jessi Muhs is an exceptional Service Advisor ! This was second time Jessi Muhs has assisted me as Service Advisor ! Excellent Customer Service ! Ladies at cafe were very customer oriented ! Kudos a More

by deb29406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi Muhs
Oct 17, 2017 -

Hendrick Toyota North Charleston responded

Deb, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota with only the best there is to offer. It’s so nice to hear that Jessi and the café attendants helped to make your experience such a positive one. See you at your next service visit! Respectfully, Jason Scott General Manager

October 03, 2017

Over a month and still no license plate Mother in law purchased a brand new car from them over a month ago. Still waiting for the license plate and registration. Not even sure if they filed More

by mannyocean
Recommend Dealer
No
Employees Worked With
Julie, Steve Meuli, Jason Scott, Kimberly Smith, Blake Hubbard, Jesse Baker, Chris Hicks
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Mannyocean, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 02, 2017

Purchase of a 2016 Chevy Cruze My wife an I went to look for a Chevy cruze that we seen on the internet at Hendrick Toyota of North Charleston an not only did they beat the price th More

by Donald and Joann Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman
Oct 17, 2017 -

Hendrick Toyota North Charleston responded

Mr. & Mrs. Brown, Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Eric and the sales team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

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