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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,312 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,312 reviews

October 05, 2017

Emergency Rescue With a broken perhaps dangerous part making tremendous noise, service advisor Buckley Fulghum fit me into a packed schedule to safely pick up my child More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Oct 06, 2017 -

Hendrick Toyota North Charleston responded

Mimi, Thank you for your 5 star review! It is encouraging to hear that Buckley and the service team here at Hendrick Toyota North Charleston treated you with fast and friendly service you have come to expect. We strive to exceed your expectations for many years to come. Thank you again and have a fantastic day! Best, Jason Scott General Manager Hendrick Toyota North Charleston.

October 04, 2017

Jessi Muhs is an exceptional Service Advisor ! This was second time Jessi Muhs has assisted me as Service Advisor ! Excellent Customer Service ! Ladies at cafe were very customer oriented ! Kudos a More

by deb29406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessi Muhs
Oct 17, 2017 -

Hendrick Toyota North Charleston responded

Deb, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota with only the best there is to offer. It’s so nice to hear that Jessi and the café attendants helped to make your experience such a positive one. See you at your next service visit! Respectfully, Jason Scott General Manager

October 04, 2017

5 k service, Prius 4 Very pleased with Prius 4 service provided by Buckley and the team. Hendricks Toyota provides comfortable areas to read or view TV. You also can pur More

by John and Debra Dinolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Oct 06, 2017 -

Hendrick Toyota North Charleston responded

Mr. & Mrs. Dinolfo, Thank you for your 5 star review! We appreciate your positive feedback. We're proud to have team members like Buckley who demonstrate our commitment to the best customer service. Please feel free to reach out to us with questions or future service needs. Best, Jason Scott General Manager Hendrick Toyota of North Charleston Jason.scott2@hendrickauto.com 843-797-8000

October 03, 2017

Over a month and still no license plate Mother in law purchased a brand new car from them over a month ago. Still waiting for the license plate and registration. Not even sure if they filed More

by mannyocean
Recommend Dealer
No
Employees Worked With
Julie, Steve Meuli, Jason Scott, Kimberly Smith, Blake Hubbard, Jesse Baker, Chris Hicks
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Mannyocean, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 02, 2017

Performed 20K maintenance check; Maintenance check was good; however failed to repair loose left rear rubber strip at wheel well and did not wash the car as requested/promised. More

by John55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessi Muhs
Oct 17, 2017 -

Hendrick Toyota North Charleston responded

John, Thank you so much for sharing your experience with Hendrick Toyota and Jessi. Our goal is 100% customer satisfaction! I do apologize your car was not washed as requested. I would like to speak with you more about your experience. Please call me at your convenience. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston 843-797-8000

October 02, 2017

Purchase of a 2016 Chevy Cruze My wife an I went to look for a Chevy cruze that we seen on the internet at Hendrick Toyota of North Charleston an not only did they beat the price th More

by Donald and Joann Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman
Oct 17, 2017 -

Hendrick Toyota North Charleston responded

Mr. & Mrs. Brown, Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Eric and the sales team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

October 02, 2017

Very easy transaction...Thanks to Eric! Eric Muddiman made the whole process of trading in my old car and buying a new one extremely easy and stress free. He's very knowledgeable and friendl More

by Joe N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman
Oct 17, 2017 -

Hendrick Toyota North Charleston responded

Joe, On behalf us all of us at Hendrick Toyota North Charleston, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Eric. We will be sharing your feedback amongst our team. Enjoy your new Toyota and please come visit us again soon! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

September 29, 2017

Great Experience We had a great experience with Toyota and Eric. Eric was very helpful, answered all of our questions, and went above and beyond to make sure we were h More

by KelsieDeardeuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Kelsiedeardeuff, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 29, 2017

Great and Easy Experience! I have to say, I was dreading the day I had to go and by a new vehicle. After a month of researching and trying to decide on the type of vehicle I wa More

by AY New Car Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baylon
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Ay New Car Owner, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 27, 2017

Great Customer Service He always takes care of his customers with a friendly and extravagant attitude to my vehicle. He also put in my floor mats and made sure it was vacuum More

by jones24
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Jones24, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

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