Hendrick Toyota North Charleston

First Car Buy Josh and Adam were able to help me purchase a 2013 Toyota Tacoma at a great price, and were super friendly and patient through the entire process. Josh and Adam were able to help me purchase a 2013 Toyota Tacoma at a great price, and were super friendly and patient through the entire process. More

Easiest car buying experience ever! I researched through Truecar, then received a prompt message from Sara Duncan at the dealership. I was given all the info I asked for and directed to I researched through Truecar, then received a prompt message from Sara Duncan at the dealership. I was given all the info I asked for and directed to apply for financing through the web site and had an answer quickly. Sara was a GREAT communicator who told me everything I needed to bring for finance documentation on the phone, since I live an hour and a half away. We made an appointment and were greeted by Karriem Agner who took us for a test drive and answered ALL our many questions and was awesome to work with, even walking with us in the heat to check out what else was available! Next was Adam in Finance who is a real professional. He gave us lots of good information about protecting our investment and had us all done and on the road in record time. An added bonus was the offer of ice cold water which might not seem like a big deal, but it made us more comfortable. Easiest car buying experience ever. And...we got the car we wanted. Will recommend to family and friends. Well worth the drive! More

Friendly, efficient, and on-line service. On arriving at noon for my service appointment, I was promptly greeted and able to hand off my keys in the span of about 2 minutes. I had been given a On arriving at noon for my service appointment, I was promptly greeted and able to hand off my keys in the span of about 2 minutes. I had been given an estimate that the service would take about 1-2 hours over the phone, and Bill, my service rep, confirmed it, so I opted to wait. The waiting area was clean and comfortable, and catered to my caffeine addiction with complimentary Starbucks coffee (water was available for those for whom coffee isn't required on a continuous drip to the bloodstream). At 1:40, Bill came out to let me know that the service was nearly complete, and advised that, while not critical, the cabin air filter should be replaced. I had been aware of the issue, accepted the very reasonable quote for its replacement, and the service team was able to complete that as well as the other service and had me out the door at about 1:55, still slightly ahead of the original outside timeframe. There's almost always something one can find to gripe about in a service experience, but I was very pleased to find absolutely nothing whatsoever that could detract from grading this a flawless appointment. Very highly recommended. More

GENTLEMAN!!!!!!! Good. Excellent. No pressure. Gentleman. Allow me to move at my own pace. Great customer service. Would recommend him to everyone. Thanks for being gr Good. Excellent. No pressure. Gentleman. Allow me to move at my own pace. Great customer service. Would recommend him to everyone. Thanks for being gracious. More

Service The customer service was very good! Everyone was very pleasant and courteous!Tyler was very helpful!Would diffently recommend Hendricks of North Charl The customer service was very good! Everyone was very pleasant and courteous!Tyler was very helpful!Would diffently recommend Hendricks of North Charleston! Thank you for good service! More

North Charleston Toyota I took my car to the dealership for service and they took me back to show me damage to my car that I had not seen before. Since there was no way to te I took my car to the dealership for service and they took me back to show me damage to my car that I had not seen before. Since there was no way to tell where the damage had happened, the service manager, Mr. Cortis told me he would do the repair at cost for 450.00. I thought here we go again, RIP off at a dealership. But to my surprise and disgust at myself, it only cost me 391.06. Mr. Cortis is an honest and an exceptional manager. He could have taken advantage of me and said it was 450.00, but he didn't. I consider my self fortunate to have people, like at this dealership, come into my life. Again thank you MR. CORTIS. More

Great Experience Josh made it easy for us to trade our 2015 RAV4 for a 2017 RAV4 Hybrid. We were very pleased with his professionalism and the deal we got. Josh made it easy for us to trade our 2015 RAV4 for a 2017 RAV4 Hybrid. We were very pleased with his professionalism and the deal we got. More

Buying new car Came into buy a new car. Dominick Barksdale was great! He helped us out with the process and was pleasurable to talk to. Would send others to see him! Came into buy a new car. Dominick Barksdale was great! He helped us out with the process and was pleasurable to talk to. Would send others to see him! More

Timely and efficient The CSR I work with, Chrissie Rice, is always a pleasure to work with. No matter what problems or questions I may have on my RAV4, she works quickly The CSR I work with, Chrissie Rice, is always a pleasure to work with. No matter what problems or questions I may have on my RAV4, she works quickly to have an answer as well as the solution. Always has a smile and WOW, what a nice personality. Puts me at ease about my service and follows up several times to keep me updated on the progress. Would not go anywhere else and definitely recommend the dealer because of her. More

Fast and easy My experience with Dominick was superb. He was upfront about everything and gave me real life examples of how awesome my deal was. He made sure everyt My experience with Dominick was superb. He was upfront about everything and gave me real life examples of how awesome my deal was. He made sure everything was smooth and fast. I was in and out in record time! More