Hendrick Toyota North Charleston

Toyota of North Charleston I made an appointment for a routine oil change for 10am on a Thursday. I arrived about 15 minutes earlier and saw my vehicle being driven to the oil I made an appointment for a routine oil change for 10am on a Thursday. I arrived about 15 minutes earlier and saw my vehicle being driven to the oil change bay at 10:20am, a bit later than my original appt but this is an improvement from prior visits where even though I had an appt, my vehicle was not taken for almost an hour! The service rep was extremely polite and efficient. He truly had my best interests in mind and initially thought I may not have needed the oil change due to the type of oil being used. After further checking, I did in fact need an oil change as the vehicle notification system noted to me. The oil change and usual routine maintenance was performed as well as a brake fluid flush, etc. Again, it was performed quickly and efficiently. I found the entire experience pleasant and exceeding my expectations. More

Lindsay is the best! Lindsay gave me the best car buying experience i have ever had! She was full of life and excitement. She wasnt pushy and she explained everything in c Lindsay gave me the best car buying experience i have ever had! She was full of life and excitement. She wasnt pushy and she explained everything in complete and full detail. I would refer anyone to Lindsay anyday,and whenever I plan to buy another vehicle I will go straight to her! Thank you Lindsay! Steve worked extremely hard to get me the deal I needed and he succeeded,thanks Steve! And this is the second time I've dealt with AG, he was just as awesome this time as before! Thanks AG! This dealership hasnt let me down and I will definetly continue to buy from here in the future! More

All is well that ends well :-) I always appreciate the professional and courteous service that I receive at the dealership for service. Service Advisor, Carolyn Reetz is especially I always appreciate the professional and courteous service that I receive at the dealership for service. Service Advisor, Carolyn Reetz is especially nice to work with. I find her to be attentive, professional and understanding. She explains everthing thoroughly and insures that I understand all charges and repair needs. More

Paul Cowan is the best Service Rep! Paul Cowan is the best because: I came 40 mins before the deslership opened. He happened to be early too. He turned the lights on and checked me in a Paul Cowan is the best because: I came 40 mins before the deslership opened. He happened to be early too. He turned the lights on and checked me in anyway. He made sure I was comfortably in the waiting room and quickly processed my service. Anyone else would have just said,"oh well, we're not open yet". Thank you so much Paul for your kindness and professionalism. You made me feel like a special customer. More

No pressure, Good Service Real friendly. Saw to our every need. Offered us a beverage, coffee or water. We had a really good experience.Start to finish the process didn't take Real friendly. Saw to our every need. Offered us a beverage, coffee or water. We had a really good experience.Start to finish the process didn't take long at all. More

"Perfect Service Consistency" I was raised and taught to shy away from dealerships once the factory incentives and warranties were completed. Wow were my parents and family wrong. I was raised and taught to shy away from dealerships once the factory incentives and warranties were completed. Wow were my parents and family wrong. Andrew Bagwell has shown me since purchasing my Toyota Prius in 2012 that dealership service and commitment to excellence is the only way to properly keeping and protecting your investment. I would recommend Rick Hendrick Toyota, Barry Braman in sales, and the service leadership of Andrew Bagwell to any member of my family, friends, and business associates. Thank you for worry free Toyota ownership!! VR, Richard L. Harvey Jr. More

Chrissie is awesome Chrissie is the reason we stay with Toyota North Charleston. She has taken care of us with respect and dignity, and always with a smile. This last vis Chrissie is the reason we stay with Toyota North Charleston. She has taken care of us with respect and dignity, and always with a smile. This last visit was a simple mileage checkup with rotation and checks. As always with her she made sure we received our vehicle without issue. I have always stated to the management at Toyota that she is what they need more of there, and I sincerely mean it. More

Worst sale experience Took someone there that was looking for an inexpensive used car, told them in advance that credit on this person was not great, told they had all kind Took someone there that was looking for an inexpensive used car, told them in advance that credit on this person was not great, told they had all kinds of programs. Sat in there for 3 hours only to be shown one car that was completely out of their price range and when I asked if that was their only option I was told that was it!! Really??? Out of the thousands of cars Rick Hendrick has that was there only option!! The salesman also ate and helped others while we sat there waiting. Took my friends down the road and they got treated exceptional and had no issues getting something they could afford!! More

Took my car in for service I took my car in for routine my. Suspected I needed new tires & they confirmed that I did. The associate informed me of great tire deals they had & si I took my car in for routine my. Suspected I needed new tires & they confirmed that I did. The associate informed me of great tire deals they had & simply went with the tire they suggested. They have a very cool app that you know what service they suggested. I forwarded the message to DH & he accepted or declined the various suggested services. I would probably rate them excellent if I'd made my appointment on time. However there were A LOT of cars there for service. More

Detailed advisor I came to hendrick toyota for a tore rotation and the adviser that was assigned to me was Chase and he was fantastic. From accomodating me for my appo I came to hendrick toyota for a tore rotation and the adviser that was assigned to me was Chase and he was fantastic. From accomodating me for my appointment to explaining to me in detail my maintenance program. He mad sure that i'm well informed of what i can avail at their shop and how i can get a better deal. Couldn't widh for a better adviser! More