
Hendrick Toyota North Charleston
North Charleston, SC
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Awesome Experience Quick, to the point, great work. I would come back again. I know Toyota make great products because I worked there for years, thanks again Quick, to the point, great work. I would come back again. I know Toyota make great products because I worked there for years, thanks again More
Fast, easy, great deal A warm welcome and a place for the family to sit and play while the paperwork was prepared and signed were two of the first things that made this a gr A warm welcome and a place for the family to sit and play while the paperwork was prepared and signed were two of the first things that made this a great experience. Having a dealer linked with the Costco program was the other. Danny was fast, up front, and friendly. He made sure I got everything I wanted. More
Great Service Department Jeffrey Luther provided exceptional and friendly service for me. While I wasn't initially assigned to him, he immediately picked up on my deer in hea Jeffrey Luther provided exceptional and friendly service for me. While I wasn't initially assigned to him, he immediately picked up on my deer in headlights look as my husband often is in charge of maitenence tasks. He quickly took care of everything quickly with a smile. He let me know periodically during my wait of status updates. Thanks Jeffrey! You are one of the best. More
A Positive Buying Experience This is the first time in years I have had a positive , no hassle, no nonsense competive price up front. Danny was open and honest in ways that were This is the first time in years I have had a positive , no hassle, no nonsense competive price up front. Danny was open and honest in ways that were uncommonly refreshing for car salespeople. First time my buying experience exceeded my expectations. I would recommend this dealership and Danny to anyone interested in a new Toyota! More
Service I do service every 5000 miles however the vehicle was beginning to run sluggish. After oil change vehicle ran better and the recommendations were spot I do service every 5000 miles however the vehicle was beginning to run sluggish. After oil change vehicle ran better and the recommendations were spot on. More
Service department always helpful and courteous. Chase was very good at explaining what service items are necessary and which are not-so-necessary. I would recommend always helpful and courteous. Chase was very good at explaining what service items are necessary and which are not-so-necessary. I would recommend the service department. More
Attentive Service Department Attentive and prompt service upon arrival. Great customer service from phone attendant through all service folks! Tried the other dealership and huge Attentive and prompt service upon arrival. Great customer service from phone attendant through all service folks! Tried the other dealership and huge difference in customer service and wait time! Will continue to be a loyal customer! More
Excellent Service Good prompt service when I arrived to the dealership. The service writer, Nicole I believe, was ready to help and get my vehicle registered and on its Good prompt service when I arrived to the dealership. The service writer, Nicole I believe, was ready to help and get my vehicle registered and on its way back to the technician. Wait wasn't too long. No longer than normal. Overall, good experience. More
Great customer service Friendly staff, met me at parking area and led me to service advisor; informed me of time expectancy, kept me updated on status of service Friendly staff, met me at parking area and led me to service advisor; informed me of time expectancy, kept me updated on status of service More
Always exceed expectations! Always courteous, professional, and efficient. I'm on my second Camry XLE and they have been great. Paul Cowan in the service department is who usual Always courteous, professional, and efficient. I'm on my second Camry XLE and they have been great. Paul Cowan in the service department is who usually greets me and supervises my appointments and he always makes it a pleasant experience. The other agents who have helped me from time to time meet the the same standard of quality service and I would definitely recommend them to everyone. A great team at Rick Hendrick Toyota on Rivers. More