Hendrick Toyota North Charleston

My Experience with Will Smith Will was very enthusiastic throughout my entire car buying experience even when I got a little discouraged. He was very knowledgeable on the benefits Will was very enthusiastic throughout my entire car buying experience even when I got a little discouraged. He was very knowledgeable on the benefits of the vehicle I purchased and he was very easy to talk to. He also worked very well with my grandparents, who came along with me. He worked hard to get me approval for financing because I didn't have the best credit score and he seemed to go the extra mile with getting business handled as smoothly and quickly as possible. More

I will definitely be a repeat customer!!! The customer service that Will gave was above and beyond the call of duty. His professionalism and customer centric approach should be modeled by oth The customer service that Will gave was above and beyond the call of duty. His professionalism and customer centric approach should be modeled by others. More

fast friendly easy was looking at cars on S unday, got a corolla Josie guerrero made it happen. was great at her job. very informative and friendly. great experience was looking at cars on S unday, got a corolla Josie guerrero made it happen. was great at her job. very informative and friendly. great experience More

Great deals! We walked into this dealership with a price in our heads and walked out with even a better deal.Great Customer Service from David, and what great deal We walked into this dealership with a price in our heads and walked out with even a better deal.Great Customer Service from David, and what great deals! Thank you from a desperate mother trying to help out my 23 year old son. I was the hero in his eyes, but in mine this team at Hendrick Toyota was the real heroes. Thank you David and AG for explaining the finance to a 23 year old, was not so easy but AG took his time to make it work best for my son. More

Lied to me For 3 years they put in regular oil on my oil change. Suddenly without asking me ,they switched to synthetic oil.(3 times more expensive) They said th For 3 years they put in regular oil on my oil change. Suddenly without asking me ,they switched to synthetic oil.(3 times more expensive) They said the oil cap said use syn oil, IT DID NOT,I went and read cap.it said read manual, which says reg 10-30. Now I am stuck using EXPENSIVE OIL. More

A little bumpy but ended well Zack Raymond was a great salesman, I would not hesitate to buy another car from him again. He made himself available for when problems occurred and wa Zack Raymond was a great salesman, I would not hesitate to buy another car from him again. He made himself available for when problems occurred and was very helpful through the entire process. More

Smooth purchase. Salesman was very knowledgeable about the product, which made our decision much easier. Will Smith was easy to work with and made our experience pleas Salesman was very knowledgeable about the product, which made our decision much easier. Will Smith was easy to work with and made our experience pleasurable. More

BUYER BEWARE! I was offered a car in NC that I declined because it didn't have the specs I wanted.. I was then told they would order a car for me (filled out a a re I was offered a car in NC that I declined because it didn't have the specs I wanted.. I was then told they would order a car for me (filled out a a requisition form) and it would arrive approx. three weeks later with zero miles. Three weeks later, Daniel Limlingan called and told me MY car had arrived and I could come pick it up. After repeated attempts to get the VIN for insurance purposes, he admitted that it wasn't the car that I ordered but the car I had already declined in NC with 475 miles on it. After more questioning, I find out that the dealer never ordered my car and tried to pass the car I declined earlier off on me. I canceled my order and was then told it would take five days for me to get my deposit back because of the credit card company.. After the call to my credit card company inquiring why this was the case, they informed me that in fact they would reimburse within minutes of a call from the dealer. Daniel went radio silent on me and I had to call repeatedly to different managers to get my deposit back. It took over a week to get it. I went across town to Fred Anderson Toyota and they ended up getting me the exact car (VIN #) that was supposedly ordered through Hendrick. As I said, BUYER BEWARE. More

Great experience I hadn't a wonderful experience first with Daniel, and then Blake (Daniel was out of town). They didn't have the exact car I wanted on the lot so they I hadn't a wonderful experience first with Daniel, and then Blake (Daniel was out of town). They didn't have the exact car I wanted on the lot so they found one for me and got it in as soon as they could. They gave me a loaner while I waited for it to come in. Daniel and Blake were great to work with as well as Tony in financing. All men were very professional and patient. We never felt pushed into buying. Love my new 2017 Highlander! More

Would de5 recommend Blake had helped with every step of my car buying experience. My credit is not great and when I told Him what I was comfortable with as monthly payme Blake had helped with every step of my car buying experience. My credit is not great and when I told Him what I was comfortable with as monthly payments he went above and beyond to achieve my goal thank you Blake More