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Hendrick Toyota North Charleston

North Charleston, SC

5.0
2,888 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,888 reviews

November 02, 2018

New Car Went in for service on my 2016 Rav 4 and ended up with a 2018 Rav 4...Everyone was great!!! Always Wait and Wait but is ok...Love my new vehicle More

by Jimmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Powell, Blake Hubbard, Charlene Mickel
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Jimmie, thank you so much for your high rating!

October 25, 2018

New Tundra Great buying experience. The Team was very professional and courteous. Jordan was outstanding and the Finance process was quick and painless. I highl More

by Tundra123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard, Will Smith, Jordan Baylon
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Tundra123, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston!

October 20, 2018

MECHANIC BLEW MY ENGINE Worst car service experience EVER!! I had them change the oil on my 2009 camry in September and i ran out of oil on the interstate which caused my eng More

by 537jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Hoover
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

537jodie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (843) 804-6648 to discuss this further.

October 19, 2018

Loving My New HL You want a top notch Sales Consultant ask for Katrina. We couldn’t ask for anyone more helpful in deciding on the purchase of our new vehicle. Hendri More

by Reitans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Coleman, Katrina Heredia
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Reitans, your wonderful feedback and rating mean a lot to us.

October 17, 2018

Excellent My experience at Rick Hendrick Toyota was very nice. Barry, Robbie and Janet all did a great job. They all worked very hard to accommodate me and my n More

by Lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Braman, Robbie Cortis, Janet Montague
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Lance, thank you for the high star rating!

October 13, 2018

Not after yesterday The service yesterday was not good at all the worst experience I have ever had there I want to speak with corporate office on Monday about Jason and j More

by Lemia40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vicky Schumacher, Kathryn Jessick
Nov 21, 2018 -

Hendrick Toyota North Charleston responded

We are disappointed to learn of your experience here at Hendrick Toyota North Charleston, but will take this opportunity to improve.

October 10, 2018

Great vehicle at great price. Great vehicle at great price with a very efficient operation. Found the exact Tundra that I wanted and purchased it within two hours. No wasted time. More

by Ol’Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Ol’bob, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2018

Lexus IS250 2014 the car was in optimal shape , really easy transaction to buy it and trade in. package extra for coverage with different options to select . thanks More

by Fernando G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AG Goldsmith, Danny Marflake, Alexis Smalls
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Hello Fernando G, we appreciate you taking the time to leave us this feedback.

October 06, 2018

3 hours for a oil change and tire rotation I was told the service would take about an hour to an hour and a half. It was over three. They broke my wheel locks and then charged me to replace the More

by gglove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessi Muhs
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

October 05, 2018

Amazing experience My husband and I had an amazing experience at Hendrick Toyota. We have just recently gotten a Toyota Corolla from here, and we are incredibly happy wi More

by EmilyAndyWatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard, Will Smith, Daniel Limlingan
Nov 20, 2018 -

Hendrick Toyota North Charleston responded

Emilyandywatson, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota North Charleston.

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