Hendrick Toyota North Charleston
North Charleston, SC
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New Car Went in for service on my 2016 Rav 4 and ended up with a 2018 Rav 4...Everyone was great!!! Always Wait and Wait but is ok...Love my new vehicle Went in for service on my 2016 Rav 4 and ended up with a 2018 Rav 4...Everyone was great!!! Always Wait and Wait but is ok...Love my new vehicle More
New Tundra Great buying experience. The Team was very professional and courteous. Jordan was outstanding and the Finance process was quick and painless. I highl Great buying experience. The Team was very professional and courteous. Jordan was outstanding and the Finance process was quick and painless. I highly recommend Hendrick Toyota North Charleston. More
MECHANIC BLEW MY ENGINE Worst car service experience EVER!! I had them change the oil on my 2009 camry in September and i ran out of oil on the interstate which caused my eng Worst car service experience EVER!! I had them change the oil on my 2009 camry in September and i ran out of oil on the interstate which caused my engine to blow. This almost caused an auto accident which could've resulted in death or serious injuries. They did the service on 9/8/18 and i ran completely out of oil on 10/12/18. My next scheduled oil change was at 197k and my car had less than 195k miles. Chad Hoover is the perfect example of HORRIBLE customer service. Instead of owning up to the mistake they made during the oil change, he said the oil pan and gasket was the problem due to oil pressure building up. I had the oil pan and gasket installed in March. I HAD MY OIL CHANGE IN SEPTEMBER! If the oil pan and gasket was the problem, my engine would've blown long before I had my oil changed in September. Once I brought up the fact that I had it installed since March, Chad Hoover decides to change the story and says my car is burning oil fast because it's at 200,000 miles. That's a bunch of crap. The mechanics destroyed my engine and they refuse to own up to their mistake. Camrys are built to last and unfortunately the service team at Toyota ruined my engine. The service manager Chad Hoover was extremely rude and this is such a bad way to represent Toyota. I shouldn't have to pay for any damages Toyota caused to my vehicle. This is a disgrace and a sorry excuse for customer service. Please help me reslove this problem I'm very disappointed in a company I trusted 100% with my car...which is now ruined due to a mechanic's failure. I NEED A NEW ENGINE INSTALLE More
Loving My New HL You want a top notch Sales Consultant ask for Katrina. We couldn’t ask for anyone more helpful in deciding on the purchase of our new vehicle. Hendri You want a top notch Sales Consultant ask for Katrina. We couldn’t ask for anyone more helpful in deciding on the purchase of our new vehicle. Hendrick Toyota went above and beyond to get what we wanted. More
Excellent My experience at Rick Hendrick Toyota was very nice. Barry, Robbie and Janet all did a great job. They all worked very hard to accommodate me and my n My experience at Rick Hendrick Toyota was very nice. Barry, Robbie and Janet all did a great job. They all worked very hard to accommodate me and my need to feel confident in the purchase I was about to make. More
Not after yesterday The service yesterday was not good at all the worst experience I have ever had there I want to speak with corporate office on Monday about Jason and j The service yesterday was not good at all the worst experience I have ever had there I want to speak with corporate office on Monday about Jason and jermery in service department More
Great vehicle at great price. Great vehicle at great price with a very efficient operation. Found the exact Tundra that I wanted and purchased it within two hours. No wasted time. Great vehicle at great price with a very efficient operation. Found the exact Tundra that I wanted and purchased it within two hours. No wasted time. More
Lexus IS250 2014 the car was in optimal shape , really easy transaction to buy it and trade in. package extra for coverage with different options to select . thanks the car was in optimal shape , really easy transaction to buy it and trade in. package extra for coverage with different options to select . thanks More
3 hours for a oil change and tire rotation I was told the service would take about an hour to an hour and a half. It was over three. They broke my wheel locks and then charged me to replace the I was told the service would take about an hour to an hour and a half. It was over three. They broke my wheel locks and then charged me to replace the studs and the nuts. More
Amazing experience My husband and I had an amazing experience at Hendrick Toyota. We have just recently gotten a Toyota Corolla from here, and we are incredibly happy wi My husband and I had an amazing experience at Hendrick Toyota. We have just recently gotten a Toyota Corolla from here, and we are incredibly happy with how the sale went. Daniel Limlingan was with us during our test drive and is a huge reason as to why we came back to purchase. He was was very kind and showed us exactly what we wanted. When we came back to purchase our car we met again with Daniel, in addition to supervisor Will Smith, and finance manager Blake Hubbard. Will was very helpful, informative, and treated us like we were family. Blake was incredibly patient and answered all of our questions about warranties and the paperwork. Blake and Will were respectful of what my husband and I stated we were comfortable with paying. They truly took care of us and I cannot thank them enough. I would also like to point out that the three of them even stayed late to finish the sale. Thank you so much for the exceptional service! More








