Hendrick Toyota North Charleston

Excellent Service! Service department contacted me to remind of need for regular service. Discussed current vehicle performance with service rep and he and the service Service department contacted me to remind of need for regular service. Discussed current vehicle performance with service rep and he and the service technician ensured that my vehicle was tested to diagnose the cause...disgnosis provided before repair and approval received prior to repair being made. Vehicle performs much better and I am happy I can rely on their expertise. Also, really nice waiting area, with plugs available for charging electronic devices. This is my service department of choice! More

Very accomidating Jpsie was very helpful in all of this transaction She went above and beyond explaining the RAV-4 Also the finance manager was very helpfull Jpsie was very helpful in all of this transaction She went above and beyond explaining the RAV-4 Also the finance manager was very helpfull More

Great Service! Carolyn Reetz was great! Not only did she provide helpful service but she also referred me to Barry for the purchase of my new 2016 Rav 4. Love the fo Carolyn Reetz was great! Not only did she provide helpful service but she also referred me to Barry for the purchase of my new 2016 Rav 4. Love the folks down there. Thanks Carolyn! More

Great Experiance Carolyn Reetz was an amazing help walking me through the process of getting my car repaired. She was very helpful and knowledgable, and incredibly kin Carolyn Reetz was an amazing help walking me through the process of getting my car repaired. She was very helpful and knowledgable, and incredibly kind as well. More

Great service I recently went in for scheduled maintenance. I always head right for Carolyn Reetz's desk! She's been phenomenal since I've been a customer. She reme I recently went in for scheduled maintenance. I always head right for Carolyn Reetz's desk! She's been phenomenal since I've been a customer. She remembers my name and always asks how I'm doing. It's nice to be able to form lasting friendships there. More

Awesome customer service My service representative Carolyn Reetz, is an asset to the Company, she definitely sets the bar from any kind of service that I have ever received el My service representative Carolyn Reetz, is an asset to the Company, she definitely sets the bar from any kind of service that I have ever received elsewhere!! More

Good experience Carolyn was very helpful and knowledgeable, she was pleasant and helped out a lot .I would like to deal with her any time I need to come back Carolyn was very helpful and knowledgeable, she was pleasant and helped out a lot .I would like to deal with her any time I need to come back More

Carolyn Reetz, Excepional Service Advisor My experience at Hendrick Toyota was highlighted by the exceptional service and advice I received from Carolyn Reetz. In addition to the routine servi My experience at Hendrick Toyota was highlighted by the exceptional service and advice I received from Carolyn Reetz. In addition to the routine service my vehicle required, I also sought a recommendation for the 4 tires that need replacement. Carolyn provided, in great detail, her recommendation for the best choice at a very reasonable price. What also struck me was her customer relation skills, a quality all too often missing in today's business world. To sum up, Carolyn Reetz is a consummate professional! More

dashboard recall Carolyn Reetz service consultant put me at easy I was concern that dashboard would not match the color of my car because its 9 years old and at this Carolyn Reetz service consultant put me at easy I was concern that dashboard would not match the color of my car because its 9 years old and at this time i am not able to purchase a new one she assure me that i would be very please and not worry they are professionals and they care what their client thinks. To my surprise she was correct. I am very please. They also perform multi point inspection free of charge .I had some repairs that need attention..Thank you very much More

Paul Cowan is always quick, friendly and professional. Paul Cowan provides such a great experience and always explains the process and pricing to help me make the best decisions for my Avalon. I won't go u Paul Cowan provides such a great experience and always explains the process and pricing to help me make the best decisions for my Avalon. I won't go unless Paul is working! Thanks, Paul. More