Hendrick Toyota North Charleston

Jessi Muhs Jessi Muhs, Service Advisor, gave me exemplary service handling an unusual, but persistent problem..she engaged her Manager & Toyota to take care of t Jessi Muhs, Service Advisor, gave me exemplary service handling an unusual, but persistent problem..she engaged her Manager & Toyota to take care of the situation. A talented & knowledgeable young lady! Rob Willms More

Exactly what we wanted. Customer service was on point. Karriem Agner and Mark Gunther were very polite and knowledgeable. We will be doing business again soon for our second Customer service was on point. Karriem Agner and Mark Gunther were very polite and knowledgeable. We will be doing business again soon for our second new vehicle. More

Wally's Opinion Shelly Grimes was most helpful and professional in her approach as salesperson during our search for a Toyota Camry, which we did purchase. I would ra Shelly Grimes was most helpful and professional in her approach as salesperson during our search for a Toyota Camry, which we did purchase. I would rate her 5 stars. More

Paul Cowan Paul is a great person and I would always appreciated him for all he has done for me as I service my vehicle. Thank you for your help and I will be ba Paul is a great person and I would always appreciated him for all he has done for me as I service my vehicle. Thank you for your help and I will be back soon.l More

Best service ever I have had my car serviced with Paul at Henrick Toyota for almost 2 years. Whenever I need something , Paul always has my back. He is honest, loyal an I have had my car serviced with Paul at Henrick Toyota for almost 2 years. Whenever I need something , Paul always has my back. He is honest, loyal and caring. He has never tried to sell me something I didn't need and always does his best to make my experience exceptional. I will never let anyone else service my car other than Paul!!!! Hendrick Toyota really won the jackpot with this guy!! More

At least we love our car!! In the beginning I would have said our car buying experience was amazing but now I had wish we went to another dealership. This has been by far the wo In the beginning I would have said our car buying experience was amazing but now I had wish we went to another dealership. This has been by far the worst experience I have ever had. Finance was rude when we did not want to go with the extended warranty. We were so flustered when we left the dealership after our purchase I had left my old license plate on my trade in, when I contacted Will about it he said he would "do his best". After not hearing anything, I decided to go to Hendrick myself which of course it did not take long at all for him to get it off my old car and give back to me. I was contacted 3 weeks after signing and threated because they didn't have a paper on my OLD vehicle which they never gave me in the first place. Now it's been over a month and I am still dealing with my new car when I should be enjoying it. Some of my information was left off when it was sent out so not only did I not receive any of my financial information for my new car payment I now have to go to the DMV and pay a fee because my new license plate was sent to the wrong address and is lost. Ridiculous. More

Best in the business!!! I have purchased my last 4 vehicles from Hendrick Toyota North Charleston for one simple reason and her name is Shelly! Shelly has treated my wife an I have purchased my last 4 vehicles from Hendrick Toyota North Charleston for one simple reason and her name is Shelly! Shelly has treated my wife and I like ROCK STARS every time we visited and always exceed our expectations. Shelly is truly an asset to Hendrick and they are lucky to have her! More

Exceeded my Expectations! I was really impressed with everyone that helped me with my new 4/RUNNER purchase.Customer service and product knowledge was excellent.The entire proc I was really impressed with everyone that helped me with my new 4/RUNNER purchase.Customer service and product knowledge was excellent.The entire process was timely and comfortable. More

friendly but typical tactics. Friendly but typical sales bull. Like starting with a way high offer, then getting the wife involved even going to get her after I she said it bothere Friendly but typical sales bull. Like starting with a way high offer, then getting the wife involved even going to get her after I she said it bothered her to negotiate and didn't want to be bothered. The sales manager came out and met our needs and was great. And everyone was very nice that we encountered even after the sale. If you understand how the game is played you'll do fine on sales. More

Great experience! Blake Hubbard found the perfect car for me! He took all the time necessary to help me make the right choice. Very personable and caring. Blake Hubbard found the perfect car for me! He took all the time necessary to help me make the right choice. Very personable and caring. More